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Bolton Hotel

  1. Wellington
  2. Wellington Lodging

Reviews, get directions and contact details for Bolton Hotel

Bolton Hotel
Address: 12 Bolton St, Wellington, 6011, New Zealand
Phone: 04-472 9966
State: Wellington
City: Wellington
Zip Code: 6011


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Staff are exceptionally friendly and helpful. Location is good.nnThis would have been a better review had it not been for the rather uncomfortable bed and pillows, and the limited menu options especially the breakfast menu. I also find it rather irritating that the chef insists on serving the steak medium to medium rare when the order specified “medium well”…..pretty sure a steak cooked “medium well” should not be bleeding onto my plate….nnThe food, in general, is overpriced and disappointing but the breakfast is just a rip-off and poor quality. I tried ordering some items off the menu but after 2 days of being served disappointment on plate I opted to buy something to eat for half the cost at Mojo around the corner for the remainder of my stay. Much tastier with many more options too.nnThe shower pressure is terrible and I must say I did not expect to be able to hear people moving/walking around in the room above mine…. The bathroom vanity is stupidly small - so so cramped. Hit and miss in terms of how well the room will be serviced on any given day.nnAll in all not a 5 star experience - in fact there are 4 stars hotels nearby offering a much superior experience for a significantly lower price.. I will definitely opt to stay elsewhere next time.
I stay here a lot, and I've stayed at most luxury and higher standard hotels of Wellington. This is at the top for me. It makes for a lovely holiday and efficient business trip. The staff do a great job and provide outstanding service. It is also very quiet and the lap pool is a treat. Executive hire rooms are of the highest quality with all the tech you need
Our family enjoyed the Christmas High Tea here. The food was lovely and the staff were amazing. Highly recommended!
Amazing! All staff go above and beyond to make sure your stay goes well. They even bailed us out of a tricky laundry situation. Bolton is the best.
We first stayed at the Bolton nearly ten years ago and were blown away. It was superb. Unfortunately this time around we were in a lot of ways let down. Ten years in any busy hotel is going to take a toll, but for a five star rated, the decline we saw was disappointing. A lower standard of service at check in, our car idling away for ages waiting for valet, no maps at the concierge desk, a somewhat cluttered and insipid scene.nRoom was spacious with good amenities and the bed was comfortable, but as we settled in the cracks showed.nScuff marks on the walls and finger smudges on the ceiling manhole. Bathroom door squeaked badly and door handle was loose. Mirror hung off center. Toilet seat was a challenge. AC wall control hard to read, I think the battery? Everything just seemed a bit tired and certainly not in our international experience five stars. On top of it all a surcharge. A sign of the times?nA shame as the Bolton was almost a catchphrase for quality for us. Next time in the capital we will try a competitor.
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