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Bolton Hotel

  1. Wellington
  2. Wellington Lodging

Reviews, get directions and contact details for Bolton Hotel

Bolton Hotel
Address: 12 Bolton St, Wellington, 6011, New Zealand
Phone: 04-472 9966
State: Wellington
City: Wellington
Zip Code: 6011


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We first stayed at the Bolton nearly ten years ago and were blown away. It was superb. Unfortunately this time around we were in a lot of ways let down. Ten years in any busy hotel is going to take a toll, but for a five star rated, the decline we saw was disappointing. A lower standard of service at check in, our car idling away for ages waiting for valet, no maps at the concierge desk, a somewhat cluttered and insipid scene.nRoom was spacious with good amenities and the bed was comfortable, but as we settled in the cracks showed.nScuff marks on the walls and finger smudges on the ceiling manhole. Bathroom door squeaked badly and door handle was loose. Mirror hung off center. Toilet seat was a challenge. AC wall control hard to read, I think the battery? Everything just seemed a bit tired and certainly not in our international experience five stars. On top of it all a surcharge. A sign of the times?nA shame as the Bolton was almost a catchphrase for quality for us. Next time in the capital we will try a competitor.
Really enjoyed our stay here. All the staff were really nice and helpful. Breakfast was nice. Would definitely stay again
Just very disappointed they now don't honour their coffee loyalty cards if you use more than one card. I've never experienced this policy at any cafe or hotel.nnI've stayed here before and the service is usually fine, so I'm surprised and disappointed they've decided to cut corners and act very cheap. Not left with a good impression at all.
We came to the hotel for a one night anniversary stay in town. We dined in the restaurant that evening and the food itself was very good. But the ambiance was lacking, service was acceptable, but for a supposed 5 star hotel, found the decor and general layout to be more like a breakfast place converted for dinner.The heating in the room did not work upon arrival, however a very nice repairman did repair immediately saving grace, The room itself we found a bit dated, could use a spruce up, bed was good, shower was not, room in general was not well appointed. Did not consider this a 5 star hotel, more like 3 stars for the price paid.
Wonderful location! Walked into town to several museums, walked to the cable car and then back to the hotel through the botanical gardens and cemetery. Close to numerous restaurants. Offered a good a la cart breakfast. Wonderful view.
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