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Reviews, get directions and contact details for James Cook Hotel Grand Chancellor

About

Wellington's iconic inner-city Hotel. Featuring 268 rooms, 2 Restaurants and Bars and 8 function spaces.

Story

At the heart of Wellington’s commercial and retail districts the James Cook Hotel Grand Chancellor has 268 comfortable and modern rooms and suites. You can choose between two restaurants and bars or explore CBD and waterfront establishments all within a few minutes walk.

We offer 8 meeting and event venues, upgrade options including our exclusive top-floor Club Lounge, a business centre, Wireless internet access throughout the hotel, and complimentary gym facilities.

You can rest assured that we are committed to environmental and social sustainability. We currently hold Gold Earthcheck Certification from EC3 Global and Enviro-Gold Accreditation from Qualmark.

More information can be found at www.grandchancellorhotels.com

Address: 147 The Terrace, Wellington, 6011, New Zealand
Phone: 04-499 9500
zn.oc.letohkoocsemaj@snoitavreser
State: Wellington
City: Wellington
Zip Code: 6011



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Reviews
The location of the hotel was good.. a lift from the lobby takes guests to Lambton Quay. The Wellingtin cable car is literally next door. We didn't park so can't comment. Our rooms were on higher floors and hence was quiet. The rooms looked modern. Overall a.decent hotel to explore Wellington.
Over night visit for the hurricanes game. Nice and tidy. They offer great packages. We got two rooms, 1pm check out, bottle of bubbly for each room, free parking and buffet breakfast included for $500 for both rooms. Great price! We did ask for rooms to be right next to each other and I stressed it a few times but we ended up a few rooms down and across the corridor.
We have just spent the night at this hotel 21.4.25 in room 1208 and we had a lovely welcome. Informed of everything we needed to know...so we thought. We get to the room it smelt of fresh paint. Not the best for sleeping in and the TV in the room kept losing signal.informed them of this when we left. Beds were very comfy two in the room. The shower pressure was fantastic and well equipped room. When we checked out we were told that we had to pay $30.00 dollars for the car parking. We were NOT told this when we checked in and that was a huge oversight. So we got an apology thanks. But really not good enough. That's why I gave 3 stars.
Excellent conference venue. We held a 2 day conference in 2024 that was so well supported by our venue co-ordinator and the rest of the staff. The tech firm they work with was brilliant we had international guest zooming in left right and centre; the food was excellent no complaints at all from any attendee 9a first; the rooms were set up in such good time with everything we needed, wanted and more.nEverything almost went ot plan; a speaker finished way to early right at the end of day one before our Network & Nibbles, was able to communicate quickly and effectively to bring the catering/drink/timing of that 20+mins before they were expecting. Efficient and cool in the face of a hiccup. The Network & Nibbles was excellently paced with tray food service and people grouping nad re-grouping that we the event went half an hour past time and we had to ask peeps to leave! our attendees commented on what a great conference we provided, in no small part to our support from the event co-oridnator and our combined work in the months leading up to it. She was able to give us very sound advice as numbers chopped and changed in this financial environment; I felt in very, very safe hands.
We have stayed with the James Cook on a few occasions now and have never been let down. With the newly renovated rooms, a comfortable stay has just been taken up a notch. I was very tempted to kidnap one of their amazing pillows but managed to restrain myself.nFor convenience of location, clean comfortable rooms and amazing service I highly recommend the James Cook for a great stay in the CBD of Wellington.nWe will be back again!
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