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Reviews, get directions and contact details for James Cook Hotel Grand Chancellor

About

Wellington's iconic inner-city Hotel. Featuring 268 rooms, 2 Restaurants and Bars and 8 function spaces.

Story

At the heart of Wellington’s commercial and retail districts the James Cook Hotel Grand Chancellor has 268 comfortable and modern rooms and suites. You can choose between two restaurants and bars or explore CBD and waterfront establishments all within a few minutes walk.

We offer 8 meeting and event venues, upgrade options including our exclusive top-floor Club Lounge, a business centre, Wireless internet access throughout the hotel, and complimentary gym facilities.

You can rest assured that we are committed to environmental and social sustainability. We currently hold Gold Earthcheck Certification from EC3 Global and Enviro-Gold Accreditation from Qualmark.

More information can be found at www.grandchancellorhotels.com

Address: 147 The Terrace, Wellington, 6011, New Zealand
Phone: 04-499 9500
zn.oc.letohkoocsemaj@snoitavreser
State: Wellington
City: Wellington
Zip Code: 6011



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Reviews
I had an amazing experience at The Cook James Hotel. The highlight was definitely the restaurant – Lance was absolutely exceptional. His service was attentive, warm, and professional, making the meal even more enjoyable. He went above and beyond to make sure everything was perfect. The food was delicious, but it was Lance’s hospitality that really stood out and made the morning memorable. Highly recommend!
We just spent 3 nights here. The service at check in and out was amazing and very helpful. The room was so lovely and clean, beds comfortable, shower was amazing, towels were a great size, bigger than other hotels and loved the bathroom products. Loved that the lifts took us right down to Lambton Quay, so convenient. Room service was great and yummy food and delivery. We had our daughters birthday dinner at the hotel restaurant, it was lovely, was a bit of a wait for our meals but it was ok we had a couple of xtra drinks during the wait time. Our server was outstanding think her name was Katie We will definitely be booking future stays in Wellington here.
Lovely quiet and clean. Fantastic reception staff. Lola went out of her way to make my daughter and I feel welcome for Victoria University Open Day and she provided great reviews of the Halls of residence.
I wish I could rate this place 100/100nThis place is AMAZING!!! We changed our accomodation last minute and I’m SO pleased that we did!!!nThe rooms are so nice, we were up high and so we didn’t have any noise from the road. The heater is lovely and warms up so fast, and there’s lots of room!!!nThe staff are lovely!! When we arrived and left they greeted us and were so welcoming!!!nThe breakfast is so good and so many options!!! Pancakes, ommelete, French toast, breads, fruits, cereals, and hot breakfast food and MORE!!!! I definitely recoomend getting the breakfast when you go!!!nIt’s a perfect location and there’s a lift that can get you straight out to the main st Lambton quay!nWe definitely will be back!!!
Excellent conference venue. We held a 2 day conference in 2024 that was so well supported by our venue co-ordinator and the rest of the staff. The tech firm they work with was brilliant we had international guest zooming in left right and centre; the food was excellent no complaints at all from any attendee 9a first; the rooms were set up in such good time with everything we needed, wanted and more.nEverything almost went ot plan; a speaker finished way to early right at the end of day one before our Network & Nibbles, was able to communicate quickly and effectively to bring the catering/drink/timing of that 20+mins before they were expecting. Efficient and cool in the face of a hiccup. The Network & Nibbles was excellently paced with tray food service and people grouping nad re-grouping that we the event went half an hour past time and we had to ask peeps to leave! our attendees commented on what a great conference we provided, in no small part to our support from the event co-oridnator and our combined work in the months leading up to it. She was able to give us very sound advice as numbers chopped and changed in this financial environment; I felt in very, very safe hands.
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