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James Cook Hotel Grand Chancellor

  1. Wellington
  2. Wellington Lodging

Reviews, get directions and contact details for James Cook Hotel Grand Chancellor

About

Wellington's iconic inner-city Hotel. Featuring 268 rooms, 2 Restaurants and Bars and 8 function spaces.

Story

At the heart of Wellington’s commercial and retail districts the James Cook Hotel Grand Chancellor has 268 comfortable and modern rooms and suites. You can choose between two restaurants and bars or explore CBD and waterfront establishments all within a few minutes walk.

We offer 8 meeting and event venues, upgrade options including our exclusive top-floor Club Lounge, a business centre, Wireless internet access throughout the hotel, and complimentary gym facilities.

You can rest assured that we are committed to environmental and social sustainability. We currently hold Gold Earthcheck Certification from EC3 Global and Enviro-Gold Accreditation from Qualmark.

More information can be found at www.grandchancellorhotels.com

Address: 147 The Terrace, Wellington, 6011, New Zealand
Phone: 04-499 9500
zn.oc.letohkoocsemaj@snoitavreser
State: Wellington
City: Wellington
Zip Code: 6011


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Reviews
Rooms were nice and spacious, more importantly cleaner than most I have seen in Wellington. Great location and easy walk to shop around in the city.nGood food options and drinks at the hotel. Friendly service.
We had an Executive Twin Room in the 26th floor. The room was big and the beds very comfortable. You can even choose which kind of pillow you want for the night. We had a really good nights sleep.nThe only negative point to mention is, that the walls are rather thin so you can hear the neighbors and everyone on the floor. Also the wind howls very strong in the upper floors, so better bring earplugs if you are a light sleeper.
Overall a great experience at the GC.nService at front desk was okay, but not good nor great. Did their job, but didn't go above and beyond, probably not paid enough to go above and beyond to be fair.nRoom was great, not modern but very clean. No cutlery or plates so takeaways not really an option. Obviously they are trying to make you get the expensive room service.nBuffet breakfast absolutely worth it, but only if it's in the deal/package with your room.nNot worth the asking price of $38 but wow, great food and the live cooking station is awesome... poached eggs, pancakes, omelettes all at your request from the chef.nThe chefs on both days were great. Big ups to them having to keep a lot of hangry people happy, especially hard doing in the morning!nLocation is great, catch the lift down to Lambton Quay. with ease.nOf coarse parking is expensive, but it is everywhere in Wellington. Would be awesome if they could get the cost per night for it but can't see it happening in the near future.nI will be back.
We had a family gathering for breakfast. Enjoyed the mushrooms and grilled tomatoes, I'm a big fan of salmon but found it too salty. The staff who looked after our table, a young man was very courteous and with a smile cleared away empty plates and glasses promptly. Experience was below average, decor felt outdated. Windows were dirty. Been in NZ for decades and first time visit here. The reception staff were friendly.
I booked in today for a 4 night stay. Check-in was seamless, with great customer service.nnMy room is a spacious king-size room with a nice seating area and desk, which is great for work.nnVery clean. Lovely decor. There are lots of power and USB outlets, which was impressive, so much easier to charge up devices.nnNice sized shower and ensuite. I'm looking forward to my stay.nnVery central location at a great price.nnEdit ...nMy entire stay was fabulous. I want to shout out to Rosa who looks after reception in the Whitby's restaurant. She is the highlight of my stay at James Cook. Always so friendly and professional. Wonderful customer service.
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