Blue Hill Maternal & Child Health Centres

Reviews, get directions and contact details for Blue Hill Maternal & Child Health Centres

Address: 41-43 Phyllis St, Bayswater VIC 3153, Australia

Phone: (03) 9729 6327

Website

State: Victoria

City: Bayswater

Zip Code: 3153

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Reviews

I am deeply disappointed by our experience at this childcare facility. Our daughter has suffered a serious dental injury in September while under their care. Shockingly, the incident report described it as a minor bump to the head due to sliding down a chair in sitting position, but when we picked her up, we discovered that her teeth had been knocked back intrusive luxation. What was even more concerning was that no one could provide a satisfactory explanation of how this happened.nnWe immediately took Olivia to the dentist, who confirmed the severity of the injury and expressed concern about potential permanent damage to her future adult teeth, as well as dismissing the explaination given by the childcare. It was a devastating situation, and we expected the childcare center to provide us with a proper explanation.nnHowever, it's been almost 3 months since the incident, after numerous exchange of emails, we still have no idea what exactly went down on the day. We are also told by them repeatedly not to disclose any investigation result to third party.nnTo make matters worse, not a single cent of Olivia's medical bills has ever been covered.nnFurthermore, it's disheartening to note that they have never once proactively offered any assistance or proposed solutions. Instead, they have repeatedly delayed addressing our concerns, leaving us in a state of uncertainty. Despite my persistent inquiries, they have continued to evade taking any meaningful action. This lack of responsiveness and accountability only adds to the frustration and disappointment we have experienced throughout this ordeal.nnI would strongly advise anyone considering this childcare facility to think twice and look elsewhere for a safer environment for their children.

Our experience with this childcare center has been extremely disappointing and concerning. Our daughter suffered a severe injury during her time there, and we strongly suspect it was due to staff negligence. What's even more troubling is that we were never provided with a clear explanation for how this injury occurred.nnTo add to our frustration, the investigation into the incident didn't instill any confidence. The childcare center's explanation for the extent of our daughter's injury was far from satisfactory. We were left in the dark, feeling like our concerns were not taken seriously.nnThe financial and emotional toll of this incident has been immense for our family. We've spent a significant amount of money on medical bills, and to this date, not a single cent has been reimbursed by the childcare center. It's disheartening to see such a lack of responsibility and accountability.nnAs parents, our top priority is our child's safety and well-being, and it's disheartening to have experienced such a breach of trust and care. We hope that other parents will consider our experience when making decisions about childcare for their own children.nnRae Shi,nMom

Nice facility with ample seating space while you are waiting for ypur appointment.

Great facilities, lovely educators & staff. Highly recommend!

I seldom write negative review but their extreme poor service, short staff and lack of communication with parents made me just too mad. Please avoid this place at all cost.

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Blue Hill Maternal & Child Health Centres

Reviews, get directions and contact details for Blue Hill Maternal & Child Health Centres

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