Maroondah Hospital

I could not thank the team at Maroondah Hospital enough. Every single person I dealt with was above and beyond pleasant, caring, professional and reassuring. From ED, Day Procedure, Anesthetist, Surgeon, Outpatient teams and all nurses in between were FANTASTIC. I cut my finger and had to have my first ever surgery for nerve repair, I was shocked at how quick, efficient, caring and supportive every single person was. Could not possibly thank all these teams enough for what you do, you are all incredible!

Worst emergency department I have ever been to. People were waiting more than 5 hours and no one even came to check them. Some of them were vomiting for 4 hours and no care. Our baby daughter 18M , had high temperature and giving her Panadol for 24h didn’t help. We came to emergency 8PM and till 1AM No one even came to check her. Mose interesting was air cleaner in GREEN waiting room with very clean airway check the pictures

To whom are thinking of going to this hospital. My girlfriend was having some major issues with her ear to the point it was a 10/10 pain level with the feeling of fluid and pressure building up in her head. I immediately called 000 and they refused to call an ambulance because it wasn't "urgent" enough since she wasn't passed out, bleeding, or having an asthma attack yet. So, I was able to secure a lift to drive us to the nearest hospital Maroondah Hospital. As soon as we got to Maroondah hospital there was a wait time in emergency which was expected and we sat down receiving some painkillers for my girlfriends after about 20-30 minutes. We would then proceed to wait up to 1 hour before I would ask how long we would have to wait before seeing a doctor. The nurse at the desk would respond with "roughly 3 hours". I then called Knox private hospital to ask about their wait times in which they responded with 4 hours, so we decided to continue to wait at Maroondah since it would be the same wait. After waiting for about 4 hours, my girlfriend was very tired and could no longer just sit still without knowing how much longer we would be waiting. She went up to the desk where there was a new nurse to receive the news, we would be waiting another 3-7 hours before anyone saw us. This shook her to the point the painkillers she received were enough until we could see a doctor the next day and could barely sleep all night due to the pain she later felt. This performance from the hospital was pathetic and needs to be addressed. Whether we were a low priority due to a lack of symptoms or "not looking as bad" as the healthier patience that were seen before us, is ridiculous. We would have been seen if we swapped hospitals and accommodated for more, instead of being left in a loud emergency room without any expectations of being seen unless we chose to wait for over 6 hours minimum. In conclusion, I would not recommend visiting this hospital unless you have no other choices. They will not see you unless you even if you are crying in agonising pain and choose to see others who are practically coming in for a script.

Stayed three days with cut tendon. Nerve and artery in my ankle. Nurses most of them were great patient care of some of the elderly was disgraceful by a small percentage of nurses. On my return check up. At reception you are asked to were a mask. I have an exemption which she demanded to see. but that wasn’t good enough and they followed me demanding me too were the face shield. I didn’t. I shouldn’t have to discuss why i can’t were any sort of face shield to a door greeter. Or discuss my mental and physical conditions to why a Cant were these things. Taking this further

I presented with a laceration to my face which required stitches and potentially plastic surgery. To start with once I saw a doctor, they were great. Stitched me up and explained how I need to treat it until I travelled back to Sydney that afternoon. The waiting room and triage staff however were horrible. No empathy and no information for 4hrs. During that time NO ONE was seen by a doctor in the waiting room. After waiting for a few hours I asked the triage nurse whether there were any doctors on and whether I would be better off going to another hospital to avoid scaring. Her response: “it’ll scar either way”. My advice is to go to a different hospital.

Maroondah physchiatric hospital needs to be improved! One example when I was in there over three years ago now I saw a man who was very anxious at that present moment all he wanted to ask for was his medication to calm his mind and body down! When I was looking at this man I noticed behind the hard security plastic screen there were ten trained medical staff and they payed no attention to this man which in this kind of situation needs improvement because he ended up hitting a female nurse because he was unwell meñtally and not looked after at the time! Th

Triage nurse on date 22/10/2022 at 4am to 7 am was horrible, assumed what was wrong with the patient instead of asking them. And ignored service to some at the window and would walk off and hide around the corner! She even ignored me when I asked to speak to her at the window and chooses to have extra long break to talk to her co worker about her outfit Worst hospital service I have ever seen and even waited 7 hours just for a blood test She blond hair old tied up to cover her bold spot and she was chubby and grumpy with black circle earrings and clear glasses

Oh my goodness how do the nurses and doctors cope I took my mum who was quite unwell with divoticulitis Plus other issues to the ED which was so busy we had a 4 hour long wait .Then when she was being assessed we went to a small room that was used for plastering breaks no real emergency equipment. Then we were husherd back to the waiting room and given an at home management plan My mum is 83 years old with iron loss her bloods were alarmingly abnormal Later that day I called an ambulance She has spent the night in ED on an ambulance trolley because the hospital is full to bursting Is there anything we as a community can do to get the government to move quickly in extending the hospital I fear for my mum and her care Thank you to all the staff that just cope but still smile that miss breaks but don't complain God bless you all

Without a doubt, this is one of the worst hospitals I have ever been too. Waited 10 hours to see someone, told I was being admitted and they were waiting on a bed, was told I was going to be administered antibiotics every 2 hours had it once and that's was it in a 10 hour window to finally giving up and going home and getting a script for antibiotics. Will never come here again

Went in for routined check up on a fractured elbow for MIL. Looks like there were too many people. Forced us to redo the X-ray even though we have done it a day before as per their instructions to buy more time. And they couldn’t even bother to write the right body parts to be x-ray right wrist instead of the injured elbow. had to show the X-ray we did before to get the technician to agree and YET still need to check with the doctor. Also to note all these are chargeable - so it’s either incompetence or greed. Not sure which is worse. Stay away if possible.