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Reviews, get directions and contact details for Seymour Street Medical & Dental Centre Ringwood

Seymour Street Medical & Dental Centre Ringwood
"Welcome to the Seymour Street Medical & Dental Centre Ringwood. Quality healthcare when you need us most. We are a mixed-billing practice and we’re open 365 days a year. Here is helpful information for you."
Address: 11 Seymour St, Ringwood VIC 3134, Australia
Phone: (03) 9955 0606
State: Victoria
City: Ringwood
Zip Code: 3134


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM


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Reviews
My appointment was for 8/11/22 however when I got to the clinic I was informed that a voicemail had been left on my phone some days before to indicate the Dr was on leave and could not attend. Unfortunately I have hearing problems and could not make out what the message was about as the caller spoke very rapidly. A slower more deliberate delivery would be appreciated. However I have been given another appointment date
The services that my wife receive from Seymour Street Medical & Dental Centre Ringwood is excellent. Dr Philip Hammond and the staff are friendly and ensure that my wife is properly informed about her health and care. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. HIGHLY recommend.
I've been going to this clinic for Years and wasn't aware of the change in appointment styles. Hugo at the front counter was very empathic and did his best to try and find me an appointment at short notice. Dr MARWAHA was very help and accommodating. Both turned a potentially wasted trip to the doctor to a very good one. Thanks guys!
They now charge for appointments for anyone over 16 years old. The center used to be good, but since covid it has gone down hill. The reception staff don't seem to have any compassion, even sending an over 80 year old man away because he didn't have a pension card or a credit card to pay and they wouldn't accept his cash. Honestly it disgusted me. They do not answer the phone! Iv waited on hold for 3 hours, no joke. I got told to call to see if results in, not to just make an appointment but I can't get through, it's very distressing. I'd avoid it like anything.
I'm only giving 2 stars because booking appointments takes 1 hour just to speak to someone from reception. When u come in for appointment you still have to wait for long time just to see a doctor. The services was better before but now it's horrible
I am saddened by the lack of compassion & care shown by the receptionists here. It causes me great distress & anxiety every appointment. The phone is answered very rarely & you can be on hold for hours literally. Other issues they now have are they refuse to bulk bill anyone who isn't on a government concession. My gp is the total opposite to the receptionist he care is amazing. The only reason l continue to attend this clinic is due to his care. I no recommend this clinic to anybody. As a nurse myself l know how important compassion & care is to a patients well being.
Dr Alam is great! He takes time to listen and understand the issue. He is very helpful in the advice and treatment he provides, and reassuring if there is nothing to be done. Bookings and payments are a little clunky at times, and it's uncomfortable that patients are required to "pay up front" before they have even had a consultation - it makes you feel like they don't trust you. But we are very happy here with Dr Alam, and we moved recently from another clinic after 20 years there, due to them having too much turnover of doctors. Seymour Street seems to be very stable.
As a new patient it was very easy to book an appointment on line. On arriving at the Medical Centre I was delighted by the professional and caring service provided, firstly by the lady at reception and then by the Doctor. Thank you very much.
Used to be a great clinic but now they rip their patients off by charging instead of bulk billing. My wages haven't increased by 50% so what entitles you to jack up your prices over 50% ? Your expenses haven't increased that much to justify a 50% fee increase so it's just pure greed that has clearly equated to people leaving the clinic because I've never seen the place so quiet. You won't hold me to ransom just because my doctor of over 8 years works there, I'll be moving to another bulk billing clinic and I won't be returning. Short sighted greed by practice management.
The absolute worst. The receptionist accused me of being late but I explained I was on time however just waiting in line to check in. I asked if the doctor is on time and she didn't answer. The doctor told me to wear a mask and he handed me a child's mask that didn't fit on my face. That he pulled out of his drawer. So I just held it up to my mouth. I asked him for a blood test. I tried to explain my reasons and he put his hand up into my face and told me to ssshhh. I asked where is pathology and he just pointed. Into the air???I explained I'm not from this area. I asked how I will receive my results and he literally shrugged his shoulders. There was no duty of care. This place is horrible.
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