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Reviews, get directions and contact details for Modern Medical Bayswater

About

Modern Medical is a General Practice clinic providing a range of primary health services focused on helping the local community in Bayswater.

Story

Modern Medical is an existing provider of General Practice services currently operating 9 clinics in 7 different locations throughout Victoria.

The first Modern Medical Clinic was opened in 2003 in Caroline Springs where the population was around 4000 people when we opened. The centre operated with one GP (Dr Todd Cameron) and has grown steadily since then.
We now deliver primary health services with 15 GPs in Caroline Springs and have 5 nurses working as part of the team as well as an adjoining specialist centre providing for Psychologists, a dietitian, a chiropractor, a podiatrist, an audiologist, and several medical specialists.

Modern Medical has been privileged to grow with the local community of Caroline Springs and Bayswater.

The other GP clinics are currently operating in the suburbs of:
• Balwyn
• Hobson's Bay
• Craigieburn
• Wyndham
• Dandenong

Our main points of difference to our patients are in:
1. Quality of the service we offer (and commitment to ongoing improvement),
2. Ease of Access (using online appointments for example),
3. Our purpose built facility,
4. Our support teams and
5. Engagement with our local community.

Mission Statement

To build on the existing experience of the operators in primary health service delivery to provide a local service using local knowledge and building on the infrastructure and work already laid down by Modern Medical and to continue to operate as an effective and efficient deliverer of GP Clinic services to the community.

Address: Mountain High Shopping Centre, 28/7-13 High St, Bayswater VIC 3153, Australia
Phone: (03) 8820 0300
State: Victoria
City: Bayswater
Zip Code: 3153


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 3:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: 10:00 AM – 2:00 PM


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Reviews
I called today to ask a question before making an appointment as I didn't want to have to make an appointment and come in if the Dr wasn't able to do what I wanted. The receptionist was very rude and condescending on the phone and refused to let me speak to a Dr on the phone at all. The excuse given was that she didn't want to interrupt a Dr so that I could speak to them, but when I said I'd be happy to get a call back at a time convenient for the Dr she flat out refused. Zero service at all.
7 years ago (09-04-2018)
Absolutely appalling service . Waited over 40 minutes for my ‘appointment’ and had to leave for another commitment so missed out altogether! What a waste of time!
7 years ago (11-04-2018)
Welcoming receptionists at the front counter, fantastic doctors! Keep up the good work 👌
7 years ago (04-04-2018)
All the GP's and staff are exceptional and truly lovely. Except for one doctor, Dr Mohsin. I am absolutely appalled at how rude he was to me. He began by telling me he wanted to leave, and therefore was rushing me (I wasn't late to my appointment). He then went on to refuse to give me a script for pain relief medication that I have been on since I was a teenager (this particular pain killer is the only pain killer that gives me relief of any kind from severe spinal pain). He went on to tell me that because of being young (25), I didn't need that pain killer and that my pain surely wasn't as bad as i said it was (I've had chronic spinal pain my entire life), he then told me that the migraines I experience are "probably not actually as bad as I say they are" (I am often hospitalised because of the severity of them), and that the period pain I experience is an "over reaction" (I have a severe condition with my uterus that causes my periods to be extremely painful and without this painkiller I can barely function). He wouldn't let me explain anything about my health, instead he just spoke to me like I was an idiot and then went on to say that my mum (who has been a nurse for 45 years) has no idea about medications or what is good for me. He wouldn't allow me to tell him any information before interrupting me and telling me I was wrong. I am truly appalled at his behaviour and and furious at his level of "care". Do NOT see Dr Mohsin. Any other doctor at Modern Medical, is excellent. They are otherwise really great staff there. Just a shame that one person ruins it for everyone else.
7 years ago (08-02-2018)
Doctors are lovely,knowledgle and always happy to listen and help ☺
7 years ago (17-04-2018)
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