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Reviews, get directions and contact details for Barbeques Galore Highpoint

Barbeques Galore Highpoint
"Barbeques Galore Highpoint has everything you need for entertaining friends and family to create the ultimate outdoor living experience. You’ll find a selection of quality bbqs that will open up a whole new world of outdoor entertaining at Barbeques Galore Highpoint. There’s more to Barbeques Galore than just barbeques – we also have all your barbeque accessories, outdoor furniture and outdoor heating needs covered here in Highpoint. The team at Barbeques Galore Highpoint stock a range of quality products in-store, to create an ultimate entertaining area for you and your folks to enjoy. Visit Barbeques Galore today to find the perfect addition to your home’s outdoor area."
Address: Highpoint Homemaker City, Unit 1/179 Rosamond Rd, Maribyrnong VIC 3032, Australia
Phone: (03) 9318 3777
State: Victoria
City: Maribyrnong
Zip Code: 3032


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Bought a set of outdoor couches online during lockdown. Big mistake, quality of timber was fairly poor to start with, but taking them out of the box 2 parts were broken. After initially getting a good dialogue from my attempts to get these replaced, this gradually slowed to monthly or worse responses, and now after more than 6 months and no replacements, they messaged me saying they’ve closed the matter. Do not buy from this company on line!
I bought an outdoor set that was delivered and in poor condition. I inquired about a refund and I was told I was going to get a refund, but instead I received a gift voucher. I didn't want the gift voucher and was told that is the only way refunds are done. I have tried contacting your customer service team for almost two weeks to further discuss this and I have not received a response at all! It's disgusting that you would think I would shop with your store again and provide me with a gift voucher instead of just giving me the refund. You provided ME with a poor quality product. I'm not happy and I will not be buying through your company again.
If I could give below a one star I totally would. Went there to buy a typical bbq. Was standing there for ages looking like an idiot before someone noticed me. I mean do you need, two staff having a conversation with some guy that's not even going to buy anything? I made my purchase. The girl that worked there was nice about dim though!.The male manager extremely rude and didn't bother to help us carry the bbq to our car. Made a face. Needless to say I now regret my purchase.
Just want to say thanks to Barry and the team at BBQ Galore Highpoint. Very friendly service. Barry knows his stuff. If you're looking for a BBQ, check them out. Cheers Mick
Absolutely fed up and disappointed with customer service provided from this place. We bought a brand new outdoor kitchen set worth over $7500 and it was noted there was broken panels before we picked up this set they said they would replace it. We have been very patient and followed it up 3 times yet no call back or replacement for the past 9 months. No communication!
Bought an electric patio heater 3 months ago, one bar stopped working, called customer service told me to send an email, dis that a few weeks ago, followed by a reminder and still not even an acknowledgment of receiving my email!
Alisha really helped us out today, great experience :
Staff are very friendly and helpful. I have bought a few items in the last couple of years. The last thing was a Napoleon Webber type BBQ. Have used it a few times and I love it, cooks well.
Didn't have what I was looking for, however, staff member Tom was extremely hekpful, ringing around other stores for the product I wanted. Excellent customer service!
We visited bbq galore at highpoint 3 times before we came back and finally brought our bbq and outdoor setting. Twice we dealt with Sarah, her service and knowledge was fantastic. Brilliant customer service and took care of us when it came time for purchase once we had decided. Thank you Sarah.
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