facebooktwitterpinterest
mobil menu

Astralpool Australia PTY Ltd.

  1. Keysborough
  2. Noble Park North Public Swimming Pool

Reviews, get directions and contact details for Astralpool Australia PTY Ltd.

Astralpool Australia PTY Ltd.
"AstralPool is Australia's leading swimming pool and spa equipment and accessories supplier.AstralPool Australia is truly passionate about Pool and Spa Care, with over 40 years in the industry and brings together a comprehensive range of products, solutions and services, supported by its passionate team of swimming pool experts to help you deliver all-year-round pool fun."
Address: 111 Indian Drive, Keysborough VIC 3173, Australia
Phone: 1300 186 875
State: Victoria
City: Keysborough
Zip Code: 3173


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: astral pool phone number, astralpool adelaide, astral pool equipment, astral pool pumps, astral pools phone number, astral pool pumps prices, astral pool brisbane, astral pool pump manual
Similar places near
Australian Spas And Pools Australian Spas And Pools 494 miles Brilliant service
P.J. Pool & Spas P.J. Pool & Spas 2 km
Time for a Swim Time for a Swim 3 km Extremely disappointed as Charmaine won't change our term deposit for next term. Gree...
Albatross Pools Dandenong Pool Display Centre Albatross Pools Dandenong Pool Display Centr... 3 km Great service throughout the whole process from sales through to final handover. Work...
Astralpool Australia Astralpool Australia 5 km Where do I start ? DO NOT PURCHASE ANYTHING FROM THIS COMPANY . The worst service I h...
Dandenong Oasis Dandenong Oasis 5 km Pretty disappointing experience. Went back today with my own kids because i had grea...
North Lodge Swimming Acadamy North Lodge Swimming Acadamy 5 km An excellent academy where kids can learn swimming. My kids have improved their skill...
Noble Park Aquatic Centre Noble Park Aquatic Centre 5 km I had a disappointing experience at this swimming pool and unfortunately will not be ...
Doveton Pool in the Park Doveton Pool in the Park 5 km Doveton Pool in the Park is a great place to cool off in the warmer months, set in ma...
Maax Spa Maax Spa 5 km Excellent spa and even better after sales service from Maax Spas.
Kingswim Dingley Kingswim Dingley 7 km Great experience for a first time visit for a baby play session. Greeted and informed...
Don Tatnell Leisure Centre Don Tatnell Leisure Centre 8 km Its a great facility. It has everything you need. A gym, classes, swimming pool and ...
Paul Sadler Swimland Rowville Paul Sadler Swimland Rowville 10 km At Paul Sadler Swimland we believe it's the small successes that lead to the proudest...
Casey Arc Casey Arc 10 km I've been a member here for just over two years. The gym is great. It has plenty of e...
Clayton Aquatics & Health Club Clayton Aquatics & Health Club 11 km www.activecahc.com.au • 25m Indoor Pool • Learn to Swim • Gym • Health Club • Outdoor...
Monash Sport Monash Sport 11 km Ran a successful badminton tournament at the Stadium Hall at Monash Sport.nStaff were...
The Doug Ellis Swimming Pool The Doug Ellis Swimming Pool 11 km The pool lanes in the big pool are too small for kids' lessons. 5 big children swimmi...
Swimart Cheltenham Swimart Cheltenham 12 km Will and Brett serviced my pool when it went green with algae. It looks better than e...
Reviews
Where do I start ? DO NOT PURCHASE ANYTHING FROM THIS COMPANY . The worst service I have ever encountered . Over the last 3 years my heater has worked 20% of the time. Constantly “F2 error” - they “recalled” the heater but actually only changed a part and did this fix it - NO ! Every time we have a F2 error it could take anywhere from 3 weeks - 8 weeks to get someone to fix . Most recently I had someone update a part for me and he has now broken the gas valve this was never broken and he was not there to fix this . I have now been waiting 4 weeks for someone to come and replace this . Over the last 3 weeks I have paid in excess of $3000 to get the key pad replaced and many other things . As this is an Air BnB property I have lost in excess of $5000 + and star ratings due to guests arriving and it’s a F2 error . This heater has cost me MORE THEN ITS WORTH . This is my FIRST time giving a 1 star review on anything - I really have NEVER encountered anything like this service other than Qantas . Anyways I hope someone reads this and takes their money elsewhere.
Good luck if you need to make a warranty claim. They will just tell lies after lies. Had to wait almost one year for a replacement pool heater.
JENNY JENNY JENNY! Not only amazing with customer service and making you feel cared for in these post covid times but an amazing human who gives attention to detail. Called up this morning as I had an issue with my salt chlorinator, within five minutes the issue was taken care of I was actually treated like a valued customer and not just a past number. Astral you have great people answering the phones, keep up the great work. - Shaun
Disappoint to see so many one stars? Have a ZX250 Cartridge Filter that has failed in its sixth year 5 Yr Warrany. Company not interested to discuss implied Warranties or some form of compensation. Will be happy for me to invest another $900 on another unit. Govt. agencies fix these problems! Also thank you for being so helpful in suppling requested details after many requests from the purchase store, NOT. Case No: 00709632
Fantastic after sales service from the team, i had a warranty issue they resolved quickly and efficently. Jill just got it done and the technician whom came out to assess, quickly confirmed the issue and replaced the component on the spot. Got to love when businesses just do the right thing by a customer.
My blue connect water analyser stopped working 6 months out of warranty. Astralpool, the Australian agent, says bad luck nothing we will do for you
The poorest customer service I have ever experienced. Our Astral Pool heater is just on 2 years old, and we had a fault appear 4 weeks ago on the control panel. When I called, I was informed the heater was part of a recall, and I should turn off immediately, and they would log for repair…4 weeks later nothing, so I called to follow up, to be informed we would need to wait another 4 weeks, at least??? Where is the follow up or at least email to inform us of where we are at. I feel for the call centre taking these calls, and I would never purchase one of these again….totally unacceptable AstralPool. Ref #00628126
I regret having their equipment installed. There is a problem every year, with every device. The app hasn't been updated in 10 years. Be prepared to replace every pump and part inside a few years.
Pool heater burnt out. Have tried multiple times to get it replaced as part of the massive recall they are doing. Impossible to get in touch with anyone who will assist.
Our Astral pool heater is still under warranty, and despite a claim being placed on 7 Dec 2021, no-one has contacted me! This is a disgrace! We've already had it repaired once, with a faulty gas valve. It started working after that, but 2 months later has broken down again! And this time, no contact from Astral. Only emails from Fluidra suggesting the request has been sent to a 3rd party agent, but no one has picked up the job. Astral need to lift their game.
Comment on this business

Astralpool Australia PTY Ltd. map

to add Astralpool Australia PTY Ltd. map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0034 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy