Reviews
We had a group of 4 families with differing needs and Georgia and the team managed to acccommodate all our requirements. We found our rooms clean , spotless and spacious. The place is well situated in Kingston close to shopping and dining etc. Would recommend and definitely stay again.Rooms: 5/5
We had a lovely time in Canberra. Accommodate staff were very professional and finding the apartment was easy. The parking space was a little challenging but overall the experience was great. The apartment was well appointed and comfortable as well as well positioned for the venues we were attending. We would highly recommend Accommodate for your stay in Canberra
Key collection place was not very clear in email. Finding the car park and the right block was also quite confusing. Car park is actually too narrow for 7 seater SUV, I would like to be warned prior but luckily a lot of spaces outside the apartment. Apartment itself is very clean and comfortable however toiletries supplied was quite limited. I booked for 4 adults but only given 2 sets so had to share.
I arranged the apartment accommodation through Hotel.com The key pick up was fortunately close by. Correspondence prior to pick up was professional. Locating the car parking in our building's underground parking area was a bit confusing. The apartment was spacious and well-appointed. Importantly, the bed was very comfortable. One bedside light didn't work as there was no power point to plug it into. Once I mentioned that to Accommodation Canberra, they quickly remedied it with an extension cord. Appreciated the extra sachets of laundry and dishwasher powders. Second night was extremely blustery and there was some banging noises due to the building's main exterior doors/windows chattering. Perfect location with choice of restaurants, cafes, close to shopping hub/market, beautiful lake walks and proximity to National landmarks.
Amazing apartment, great price and very friendly team. From our first enquiry to handing back the keys after our holiday, everything was seamless and easy. We had to cancel our trip last minute and again the team at Accommodate were very helpful at rebooking our stay. We stayed in Glebe Park 61 and the apartment was immaculate through out. Big patio area for the kids to run around, friendly magpies and cockatoos in the morning and right next to a big park with playground. Very close to all the shops and restaurants of Canberra Centre. Usually expect a bit of noise in apartment buildings but it was peaceful and quiet the whole stay. Double car space in secure basement car park also a great bonus. We will definitely stay again next time we come to Canberra. Highly recommend you stay in one of their great apartments. Thanks for a great holiday.
We stayed in apartment 153 at Highgate in City Walk, Civic. A modern, tasteful & well equipped apartment in a very central location with car space. Would highly recommend. The only slight issue was that key collection & return was in Kingston rather than on-site. This would have been very difficult without a car & made for a detour in the wrong direction on departure. Other than that a great apartment.
I stayed in two of their properties in Kingston for over a 3+ months. The properties were modern, well equipped, in excellent condition and wonderfully located. The Accommodate staff, on phone and in person, were friendly, professional and very flexible. One or two small issues were dealt with promptly. My time in these two properties deserved this 5 star rating.
They give you a welcome pack with your keys that no where states you must take all rubbish with you and not leave a dish in the sink. 4 breakfast dishes in sink and 1 bathroom basket not emptied and quote “fingerprints on the dining table” = $110. What a cash grab. Improve your customer experience by making it clear on you welcome pack not on your 6 page terms and conditions that no one has on them at time of checking out. Beware they also go through your rubbish bin items. Do not leave anything confidential. **customer service zero**
We have always found Accommodate Canberra to be well organised, friendly, efficient and helpful. Have stayed at their properties multiple times, never had a problem. We go directly to them whenever we want to stay in Canberra. Caitie is lovely,Rooms: 5/5
Inconsiderate. Parked at our parking space, I have a baby and just done my groceries and could not park at our bay because their van is in our spot, so inconsiderate.