Woolworths Te Rapa

I recently visited Woolworths on Te Rapa Road in Hamilton, NZ, and I was really impressed with how well the store was organized, particularly when it comes to the daily needs items. From the moment I walked in, I noticed how easy it was to navigate the aisles and find exactly what I needed. The store layout is well thought out, with everything from toiletries to household essentials arranged in a way that made shopping a breeze.nnThe daily essentials section was especially well-stocked and neatly arranged. Items like cleaning products, toiletries, and personal care goods were all in one area, clearly labeled and easy to find. I was able to quickly grab items like dishwashing liquid, paper towels, and toothpaste without any hassle. The shelves were organized by brand and type, which made finding the right product quick and simple.nnI also appreciated the wide selection of pantry staples. The pasta, canned goods, and snacks were organized in a way that made browsing easy, and there was an ample amount of stock available, so I didn’t have to worry about items being out of stock. It was clear that the store focused on ensuring that customers could find everyday items without difficulty.nnAnother aspect I noticed was the great availability of bottled drinks, pet food, and other household necessities. The store’s arrangement made it easy to pick up everything I needed in one go, saving me time.nnThe checkout experience was smooth, and the staff were friendly and helpful. Overall, my visit to Woolworths Te Rapa was excellent. The store’s organization of daily needs items made it a convenient and stress-free shopping experience. I'll definitely return for my regular grocery runs!

I would have rather sent this discretely to the store but I couldn't find a option on the website to do that.nnI am writing to raise a concern about a situation I witnessed about three months ago at your Te Rapa, Hamilton store.nWhile at the checkouts, I observed a male supervisor publicly pulling aside young staff members and lecturing them in front of customers and other workers. He told the staff it wasnt directed at them but he needed to address issues such as staff members sitting down while working and reusing bags. During this, he called the the workers “unprofessional.”nI understand that this might not look like big issue but I personally found his behavior concerning and unprofessional. Addressing staff performance issues should be done respectfully and privately, not in a public setting where it can be embarrassing and demoralizing for the employees involved.nAt the time, I was so upset seeing this as they were mainly teenage girls being publicly shamed over a issue that wasnt their fault, at this I didn’t know how to speak up without also causing more attention to the situation. It has taken me some time to reach out as i was struggling to find the right words for this situationnAs a customer, it was uncomfortable to watch, and I feel it reflects poorly on the store’s management practices. I respectfully request that this feedback is taken seriously, and that staff are treated with the dignity and professionalism they deserve.

Needed some help with the self service checkout and alerted a staff member. They nodded acknowledgment, but following that completely ignored me. Several of them did, and I know they were aware I was there. Eventually left the things I was going to buy behind and just walked out. No one cared.

Everything at the bakery is burnt, if it’s a product that is on special they won’t have it in stock whether it’s the beginning of the week or the end of the week, produce is rough at best. A gamble hoping the products you’re going in for will be available

The online shopping service they offer be careful - they always send mouldy/rotten fruit and the oldest meat which normally has only one day left on the best before.nI always write a note to request fresh but they still don't listen - it must be the outlet to get rid of old food!nnThen to get a refund you need to spend 15 minutes typing to their AI live chat bot only to find out it doesn't understand and you're required to start fresh.nIf then I finally get woolworths email address for customer service they have no access to the AI bot chat history - so your required to submit another return with a new complicated email dialog probably communicating to a email farm in Asia. Super annoying guys sort it out. We don't have time to be sent rubbish product and try and get our money back on it.

Directions to Woolworths Te Rapa with public transportation

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