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PB Tech Express Henderson

  1. Auckland
  2. Auckland Electroni̇cs Store

Reviews, get directions and contact details for PB Tech Express Henderson

PB Tech Express Henderson
Address: 29 Railside Avenue, Henderson, Auckland 0612, New Zealand
Phone: 09 839 7476
State: Auckland
City: Auckland
Zip Code: 0612


Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info
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Reviews
Ate Angela is amazing! She has the best customer service and always sorts me out fast and efficiently. She’s so lovely and i continue to shop at PB Tech Henderson solely because of her amazing customer service. High recommend seeing Angela for your tech needs. Will be coming back !
I had an issue where my iPad screen went white and wasn’t responding. I went into the mall first and was quoted an up front fee to inspect the iPad and they were going to send it away to get it checked. They said they weren’t able to diagnose the issue until they opened it up. I went to PB Tech in Henderson and spoke with Sean Shi - one of their service technicians. He sorted out the issue in about 30 seconds, very professional and was a pleasure to deal with. Thanks so much Sean, if I have any other tech issues I’ll certainly be back. Much appreciated! I’m so happy with the service.
Would NOT recommend going to this store if you have a problem. After waiting twenty minutes for Shaun to finish his break he was the only one who could help apparently he was rude, argumentative, and in his exact words “too lazy to do my job”. I had a faulty Fitbit watch, with a well known fault, and he did NOT want to help me in the slightest possible way. I had my original receipt, and said I was a regular customer - he didn’t believe me and looked up my past transactions to see if it was true - the audacity! He then argued with me about how it wasn’t his stores problem and that head office throw them to the wolves with NO support or money back over things like this.nThis guy is an absolute joke PB tech, he is wayyyy past customer service and needs to be given a janitors job somewhere. Seriously. Even after I explained I was happy to have an exchange he angrily assumed I wanted a refund he STILL kept arguing with me over his obligations.nOn a brighter note, after I left the store, I contacted head office. The guy I spoke to, Ethan, was super lovely and incredibly helpful, and has restored my faith in PB tech just a bit more. THIS guy should be on the front line, not some nasty, angry person with a boss complex.
Have had consistly good service at this store over the years. Today, the salesperson Brad was very helpful. He was professional, personable and gave useful advice.
Was assisted by Zen to buy a mouse I needed. He helped me with specs and even showed me the physical products so I could try and see to choose. There were other things he helped with above and beyond, I'm greatful for his efforts and recommend this store.
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PB Tech Express Henderson map

Directions to PB Tech Express Henderson with public transportation

Henderson Station 10 meters
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RBW
Henderson Train Station 60 meters
Western
Smythe Road 120 meters
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Unitec Waitakere 120 meters
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135
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Unitec Waitakere 130 meters
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