Pakuranga Library

I came in on October 11, 2025, around 3:30 PM to print some papers. When I asked if I could use a computer and how much it would cost for certain pages, the staff member, an Asian male, ignored my questions and told me to use the computer first. When I needed help logging in, he wasn’t helpful at all.nnLater, when I told him about the number of pages I put it through for printing, he charged me and told me to use a number from the visitor pass. I mentioned I could scan a barcode while trying to get my printouts, as I was stuck on printer to get my printing out I said it’s nothing showing up he told me you go and press OK on the computer in a very arrogant way, which felt unprofessional with others watching. It would have been better if he had explained everything clearly from the start.nn---

Good car parking and nice small library. However the wifi signal to the end room where there are power points and nice tables for laptops is extremely low, so internet from there is mostly unusable. Writing this review from my portable computer using my phone as a Hotspot.

Excellent location. Friendly & knowledgeable staff on site. Neat tidy & extremely well cared for. Everything in its place! Safe & comfortable temperature indoors. Good seating options too. So much to read! They also have J of Peace on certain days, that's a truly great service! One of my favorite places especially on a rainy day, very nice to just sit & read there. Well decorated & bright & well lit. Beautiful glass windows. Well recommended to all.

Nice library located about 15 mins drive from Auckland city centre. Every saturday there is Farmers Nite market. The library next to a cafe. Plenty of parking spaces.

Horrible customer service. I called up to check JP service timings and the person on the phone refused to give any details even though she knew. What if someone doesn’t know how to use internet, will they still give this sort of answer? I suggest you ask your staff to be polite and give information while they are on call

Directions to Pakuranga Library with public transportation

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