Auckland Radiology Group - Henderson

Wonderful friendly receptionist easy communication and informative. Ultrasound staff compassion, empathy and professional certainty recognition for all staff members of Auckland Radiology group Henderson.

Now at the NEW location for about a month, convienetly situated by the entrance into the hospital. New building, plenty parking spaces. New equipments, quiet and comfy interior, dressing room etc. My personal experience is that the receptionist was very slow for a new and key site. Not too sure if she is relatively new to the role or not as she needed to refer complex enquiries to the staff sitting in the little office behind as they were chatting away. Not paying attention to the front desk etc. All front line staff should be readily to come out and acknowledge incoming foot traffic. It made the reception looked extremely understaffed with people waiting and calls coming in at same time but one staff on the counter only. One would naturally expect better and efficient service from the reception to go with the brand new and purposely built venu. The actual medical staff were friendly and on time.

My wife went for her ultrasound yesterday. The ladies at the reception are an absolute treasure to the organisation with their warm and friendly approach. The sonographer Renu treated my wife with utmost care, dignity and showed a great level of professionalism. Thank you ARG Lincoln Rd for such great service.

Staff lovely and beautiful facility.nDisappointingly no baby change area in the toilets and had to change my newborn baby in the car park. Not a great look for a healthcare facility that does imaging for children what we were specifically visiting for.

Such unhelpful and arrogant reception desk staff. If you can pick another clinic, I would recommend doing that.

Directions to Auckland Radiology Group - Henderson with public transportation

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