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Reviews, get directions and contact details for The Fono

The Fono

About

We are a primary health care + dental provider with locations in Henderson, Manurewa, Central Auckland, Northcote, Blockhouse Bay + Kaikohe

Story

The Fono provides affordable services including medical, dental, pharmacy, health awareness, Whanau Ora, education and community support services. We deliver a combination of these services across four Auckland locations and a Whanau Ora service in Kaikohe, Northland. With combined experience of four separate clinics stretching over 80 years, The Fono aims to be a leader in health for the people who need it the most, fostering well, safe, vibrant and informed communities.


The Fono West Auckland
Dental, Medical, Community Services & Head Office
411 Great North Road
Henderson, Auckland 0651
Phone: 09 837 1780

The Fono Central Auckland
Medical and Dental Services
Level 2/33 Wyndham Street Auckland 1010
Phone: 09 302 2496

The Fono West Central Auckland
Medical Services
297 Blockhouse Bay Road Avondale, Auckland 0600
Phone: 09 828 8421

The Fono South Auckland
Medical, Dental and Community Services
7 Halver Road, Manurewa Auckland 2102
Phone: 09 267 6331

The Fono Northland
Whanau Ora Services
5 Marino Place, Kaikohe
Phone 09 405 2647

Address: 411 Great North Road, Henderson, Auckland 0162
Phone: 09 837 1780
State: Auckland
Zip Code: 0162



related searches: The Fono Henderson, The Fono vacancies, The Fono pharmacy Manurewa, The Fono South, The Fono email, The Fono Dental, The Fono Facebook, The Fono Central
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Reviews
Update I have been contacted by the GP and couldn't have been more pleased with her service. She really went the extra mile. I am going to stay with the practice for now and hope that great service continues. I liked this practice because the fees were affordable and most of the doctors and the nurses were great. Dr L'Ondine Tukuitonga was the best but it's been really poor ever since she left. My test results came back and weren't good but nobody contacted me even to say you need to make an appointment with the doctor to discuss them. When I rang to complain I got the feeling my complaint wasn't taken seriously and that it wouldn't get passed on. I made an appointment to see the doctor that ordered the tests and was told the first available one was a week out so another week to wait! Then, this morning I got rung and told the doctor won't be there that day and I had to reschedule for yet another day later and no other doctors were available either. I took the week off work to deal with my health problems but can't even talk to the first port of call until half way through the week! These guys couldn't organise their way out of a paper bag and I'm currently looking for a new surgery. It is a real shame because I thought they provided a valuable service for the community but not if the patient has to do half the work themselves.
I don’t understand why this is for health and social services but you have to be Pacifica for any services here yet they have a whole bunch of Caucasian people working here. Bit rascist and we’re in 2023 now, a lot of Maori, Indian, Caucasian and Asian family need help too. Stupidest organisation I’ve ever heard cause it’s only one lot of ethnicity allowed. Should change your guys name from “the fono” to “the Bolo”
Have moved my family to another clinic due to a number of issues: - Facility space - Have had to park a couple blocks down almost every time I come in. Car park is usually filled with The Fono marked cars. So good luck if you want to park on-site. Your best shot is parking up at Pak n Save or at Harvey Norman. Not ideal when you have elderly parents or young children to take. - Booking - Ridiculous! Whenever I call to book an appointment the next available slot is either a week or two out. Common issue I see in the reviews. I understand medical staff are under a lot of pressure, but what are management doing about this? - Staff - Nurses were backstabbing other staff members whilst I was in the room. Unprofessional! Also Dr. Malia Funaki is probably the worst doctor you could ever go to. She was rude, didn’t communicate nor ask for consent before approaching me for a medical examination. My sister who went to see her couple months ago experienced the same treatment. Would not recommend seeing her. - On a plus - Doctor visits are affordable compared to other clinics so very convenient for families who are struggling financially. If you have no other option but to stay with The Fono Dr Lu'isa Fonua-Faeamani has been amazing! Hate to leave but it’s best we join a practice who are able to either do walk-ins or same day appointments.
Appointments always a week away, clearly too many enrollments. Needs a new booking system. I suggest saving a few appointments from each day instead of filling up your roster, that way if someone needs one on the day they're actually avaliable or atleast can be seen that week not the following.
I've been going here for years and the service has gotten to the point where I literally can't get a appointment. What's the point of a doctor who is so over booked you can't get an appointment? They end up telling you to just goto White Cross and pay crazy money to see the doctor. Worth the hassle phoning around to find another practice imo.
The doctors, nurses, admin staff and pharmacy are great but I've been left with no choice but to move to another practice because schedule to see a doctor always seems to be full all the time! It's always between 3-5 days wait! By the time I see the doctor, I already feel fine or don't feel the need to see one. Just unacceptable for me and my family, I also had to move my daughter to another practice just because it's impossible to get a timely schedule for anything.
I dont recommend going there for Dental appointment. They still haven't reply back on my email asking about any news regarding my last visit, which was about me complaining about my denture pointing outwards. If you go there with the expectation that they'll understand how important it is for us who has missing teeth to finally have the money do improve the only thing that makes us feel ashamed then sadly they're just gonna play around with you. I've saved up to get the money to pay for my new denture. But now it turns out to be a waste of my sweat. They took advantage of the fact that they're a Pacific dental and a it's affordable. IHope you all will reconsider attending them. They claim to know best, however, it's not them that's wearing it, It is us.
Took my old man here DENTAL and the service was great!! Fast efficient and very attentive, in and out in less than 30mins. Dentist was also friendly.
Not sure why Fono is taking enrolments. We didn't get appointments for our family for last one year. Everytime the waiting is 4-5 days. Not sure how can we predict kids accidents or sickness 4-5 days in advance. very disappointed. Hope someone looks into this matter and sort it out.
I participated in the covid-19 vaccination today, this is my second time. They said there is a gift card for the gift. People who go at the same time will be given a different cards. It was the same as last time. They can put the government money in their wallets. when u go there, u watch carefully, u will get the same result. i have the photos, how can i do next?
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