AA Centre - Riccarton

Really nice person that greets you at the door and helps you with any requests you might have. The people at the counters aren't quite as nice, but they are straightforward and willing to help you out. The line can get quite long on busy hours but it goes pretty quickly.

Today was taking my son to get his license. The line was so long, I saw the staff working hard as fast as they could. Also, there were friendly staff in the customer line to help and check. Thank you AA Riccarton! I really appreciate your hard work to help every customer

I went here at the start of the month to renew my license. There were long lines and it took a while, however I observed that the staff were working efficiently and the holdup seemed to be that people were joining the queue and filling out their paperwork only when they got to the counter.nnIf this was managed differently, such as take a number upon entering, sit and fill out forms and then approach desk when your number was called, this would likely reduce wait times.nnOtherwise perfect service, easy to get what I needed done.

I needed to get my overseas license converted and AA wasn’t my first choice as I was put off by the poor reviews. But, I got what I needed! I initially went to a licensing centre in Sockburn but they only accept applications until 3pm. AA Riccarton branch accepts until 4pm so I took my chances. Parked up at the back of their office at 3:30. Queued up with about 8 people in front of me. Closer to the till, I asked one of the ladies to confirm their cut off for conversion and she said 4pm. I asked if I could make it given there’s like 4 more people in front of me, and she just shrugged her shoulders. 2 more persons in front of me and lady said don’t worry as I’m queued up already. I got served about 10 mins to 4. Bit of a hold up with my docs but I managed to get my application approved. Thank you so much!

Poor staff service with AA Riccarton always Because of the their staff is too lazy. Two days I went to the AA Riccarton branch another day at 4.40 and 4.42 pm today. There is no Many people are waiting in the queue. But the staff were told me to come another day, fill out this form and come another to put Rego on hold n“ Poor the staff shows the value of the branch “nCustomer satisfaction 0%nCustomer service 0%nnBetter to close the door at 4.30 pm. And update opening hours

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