Waves Leisure Centre

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About

Waves Leisure Centre

Price List:
http://kingstonactive.com.au/contact-and-visit-us/admission-prices

Story

Owned and operated by the City of Kingston, Waves Leisure Centre has something for every member of the family.

Address: 111 Chesterville Rd, Highett VIC 3190, Australia

Phone: (03) 9559 7111

Website

ua.vog.civ.notsgnik@evitca

State: Victoria

City: Highett

Zip Code: 3190

Opening Hours

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 6:00 PM

Update Info

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Reviews

I have been a regular visitor to your center for several years and have always appreciated the facilities and services provided. However, I would like to bring to your attention a recurring issue that continues to impact the quality of the sauna experience.nnEach time I visit the sauna, it is often disturbed by loud conversations and debates among other guests. While I understand that socializing is natural, the sauna is intended to be a quiet space for rest and relaxation. Many people, including myself, come specifically to unwind and enjoy some peaceful, silent time — something we pay for and truly value.nnI’ve noticed that stickers have recently been placed reminding guests to respect time limits in the sauna, which is a great initiative. I kindly suggest that a similar approach be taken to promote quiet behavior and silence in the sauna area. A clear notice asking guests to remain silent would be a helpful and respectful way to maintain the tranquil atmosphere that a sauna is supposed to provide.nnThose who wish to have conversations can always do so in other areas of the facility that are more appropriate for talking.nnThank you for your attention to this matter. I truly hope that this small change can be implemented to help all guests enjoy a more relaxing experience.

I highly recommend this place! Adele and her staff were absolutely amazing from start to finish. I met Adele for a walkthrough before booking the center for my daughter’s birthday party, and she was so helpful, showing me the two available rooms and explaining all the details. She even offered BBQ facilities and tables and chairs setup, which was perfect for our needs. On the day of the party, both the kids and adults had a fantastic time. I asked the front desk staff if we could extend by another hour because no one was ready to leave, and they were incredibly accommodating and kind about it as there were no other bookings after us. Our guests had a blast, and many said it was the best pool party ever and will book for the kids birthday party as well! A huge thank you to all the staff and lifeguards, for helping make our daughter's birthday wish come true. It was truly a memorable and fun experience!

Been a member for 5 years and yet again the prices will going up on 1st July. Whoever idea this is , obviously is out of touch with what is happening with people's lack of finances.  Every cent helps we need but you put up your prices every frigging year ,I'm on a pension ,going to waves is the ONLY thing I enjoy doing which I do everyday with my Aqua membership.  You say it's to maintain the facilities which is just bs instead you build stupid basketball court . How about some portable ice baths for a tenth of the price of the court?  Looks like now I will have to think twice about my membership thanks for nothing you greedy bunch at Kingston Council.

Serious complaint about staff misconduct and discrimination.nnI attended this facility recently and was appalled by how I was treated by a staff member named Kai. He aggressively targeted me for wearing underwear in the pool area, despite other patrons wearing far more revealing swimwear such as speedos. His reasoning kept shifting — first claiming it was because my swimwear didn’t have a drawstring, then implying it was inappropriate because of children being present. Meanwhile, older men were wearing minimal swimwear without any issue or intervention.nnKai proceeded to stand at the sauna door with it open, trying to force me to leave. When I calmly refused, as no actual policy had been broken, he escalated the situation by threatening to call the police, which was completely unnecessary and highly intimidating. The police never came because there was no legitimate reason for his actions.nnUpon leaving, I requested to see the official swimwear policy. Kai was unable to provide any written documentation and instead gave vague explanations about “appropriate swimwear.” This is unacceptable — policies should be clear, written, and enforced fairly across all guests, not arbitrarily interpreted by one staff member.nnThis experience left me feeling harassed, publicly embarrassed, and discriminated against. His behavior was unprofessional, confrontational, and completely inappropriate for someone representing this facility. I expect that management will take this complaint seriously and review Kai’s actions, as this kind of conduct reflects very poorly on the business.nnI am considering filing a formal complaint with higher authorities if no action is taken. Staff like this should either be retrained or reconsidered for employment if they cannot treat all patrons fairly and respectfully.

Waves is a fun for all the family kind of place from one end to the other.nAll sorts of wateriness is there to enjoy.nLap pool, spa and the wave generating pool are popular. A small water park at the rear of the building will get you soaked to the skin too.nCoffee, cold drinks and all manner of food are available from the cafe. Lunchtime on this warm Saturday was peak hour and we had to wait a while to receive our ordernStaff are smiley and friendlynHighly recommended

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