Reviews
Cold , hard , black cheese , how hard is it to melt cheese on a base ? Called to fix the issue they told me that’s hw it’s served and no I won’t be getting a refund Good work guys I see why ya seats are always empty and now why your 2* Do point cook a favour and close your doors for good
I’m really disappointed with vivere’s food as of late. A good 8 years ago it was my absolute favourite. I went with my family, there was about 13 of us and none of us were satisfied with our food. My niece was even refusing to eat her kids bolognese, it had no flavour and was bland as it comes. Not to mention the waitress hit her on the head with the hot plate and said absolutely nothing NO APOLOGY! My partners sister’s oysters looked like instant food poisoning waiting to happen so she didn’t take the chance. My partner ordered a pizza and the whole centre of it had no cheese??? Just absolutely appalling every single one our meals had something to fault. You should really take a good look at your reviews because they’re honestly not wrong and there’s a lot of bad ones in there. I personally wish I read them prior to having my family there. Will not return
Went again last night keep hoping the experience would be as good as it used to be years ago. Had crumbed chicken with roasted potatoes, if you need salad or vegetables you need to order extra. They also didn’t have any sour cream had to go over the road to get some. With the chicken Parma the choice is salad or chips, not both as they change you for the extras. They advertise themselves as home style Italian cooking, but make sure you have to add extras to your meal. Upon leaving they tried to charge us for the sour cream that they don’t even stock! Will be a very long time before we come back again.
This is the first time ever leaving a review from a resteraunt. I am never one to complain but that was seriously the worst meal I have ever had. The chicken Parma was all soggy and the chicken was disgusting and chewy. Mind you I paid 21$ for the parmy and it didnt even come with chips. My partners seafood pasta was over cooked and disgusting.. how businesses like this survive is beyond me. This food would make a dog sick
While the food is average at best., management and service is poor. No wonder on a Saturday night you have more staffs serving and cooking than the number of diners. Its a shame... But it could have been a great local Italian restaurant as the restaurant is blessed with generous space in a premium location. Hope things sorts out soon.
Ordered a take away coffee, and went I got to the end of the cup I got a bonus cockroach in it too. Sick to my stomach is an understatement. It smelled like an Indian restaurant...what happened to this place? It used to have the beautiful smells of garlic and basil when you would walk past? The lack of customer service, people standing around not even acknowledging customers waiting showed lack of respect that seems to filter down into the actual business of running the place.
Went for dinner tonight. Total waste of money. Service was average at best. Veal scallopini was rubbery and chewy. Mushroom sauce was basically a gravy with mushrooms floating in it. Pumpkin mash was bland with big chunks of skin. The only good thing was the garlic bread. Will not go back
Nice ambience. Great customer serviceour waitress is Tara who is very approachable and lovely. we ordered pasta and risotto, very satisfied. Oh, they do great coffee, too. Overall, it's an excellent experience. Better than some fine dining restaurants we've been to. One of the best place to try in Point Cook. Highly recommend.
I and my family have been this restaurant many many times, since they first open. We live local. The food was ok, just the pasta was too oily, the pizza was good. I always tried the special on the board, that was not too bad. Only the wagyu beef was not right, I do not mind to pay more, but that was not wagyu beef. And the service was bad. We just ordered garlic bread then the main, but we had waited for an hour after garlic bread and had our main on Monday nightThe waiter and waitress walked pass our table and never come to asked, until my wife was upset and asked them when can we have our main?
We have been loyal customers at Vivere for a long time now. A few years back, their pasta was beautiful and house made, their pizza was perfect. We even enjoyed their seafood dishes which were fresh and served with flavoursome sauces. Unfortunately, the last few orders we've placed with them have been a complete and utter waste of money and after tonight, we won't be ordering from them again. Tonight, we ordered bruschetta which was essentially 2 big, thick slices of untoasted bread that was soaking in tomato juice, covered in soft, mushy tomatoes and red onion, topped with a tiny sliver of bocconcini on each slice. We also ordered the Cozze the mussels were anything but fresh and the onion, garlic and tomato broth was watery and flavourless. The Gamberi All' Aglio was just as disappointing - the prawns were over cooked and there was NO garlic dipping sauce, the salad was soggy and drenched in balsamic vinegar. The Di Calamari was rubbery and coated in a soggy crumb and the 'creamy balsamic mayonnaise' was bitter and grainy. That's a total of $81.80 in the bin. What a waste. Prior to this order, we had ordered a Hawaiian pizza and a Capricciosa. The Hawaiian pizza came with olives and both pizzas were below average. I'm not sure whether there's has been a change in ownership or the head chef has changed? Whatever it is, I would really recommend saving your money and avoiding this place until they get it together.