Turnbulls Hire Melbourne Airport

Great service and good price. The car I rented was really good. Unfortunately their hours are quite limited and they don't actually pick you up after hours and you need to make your way to their depot from the airport. For the rest, I will say is excellent.
5 7 years ago (25-12-2017)

Really love this company, especially when moving a group of people.. People meet at the bar at the airport, when you have everyone, call the company they come get you and take you to your chosen rental.. Affordable, cheaper, and well just better than other companies we have used for the same job
5 7 years ago (13-03-2018)

Hidden Charges!!!! Beware!!!! They give you lower cost, but then charge you with 16 bucks shuttle transportation. Although they dont say anything about it in Expedia, their text confirmation etc. This is a way to win the price lists in third party search engines!!! This is so unprofessional and naive and also old!!!! I was told other companies do the same, but I asked atlas company the woman working there smiled and said we never charge for this. Also I could get much better price (almost half) in a same day. You said this happened before for another customer, so do yourself a favour and update your prices in your website and terms and condition or you do it on purpose. Stay away and get your car from other companies like Atlas etc, that's why there is a line in there but no one's in your office!!!!
1 7 years ago (04-03-2018)

This is was first time I have used Turnbulls Hire and I was a little apprehensive as it was off site but the shuttle bus was prompt the staff super friendly and helpful. The car was great they went over it thoroughly with me to identify any marks, dents etc which were very minor but best of all it was very affordable. I certainly will be using this service again and will recommend Turnbulls hire to friends, family and colleagues. Thanks for a great service. Jannette Perth WA
5 7 years ago (08-11-2017)

After hiring a car from the Turnbulls hire Melbourne branch. I would recommend people to steer clear of this company. Unfortunately for us, we booked via a third party website not knowing what we were getting ourselves into. Upon arrival we were charged above the quoted price. We were then charged a total of $16 for the transport to and from the airport although as advertised the shuttle bus would be free of charge. Our real problem came the day of return. At 9:30am we called the office asking wether or not we could keep the car for an extra hour or two and if it would incur an extra charge. We were told no, that our car would not be leaving the shop floor so it wouldn’t be a problem. We dropped the car back at 1:30pm. A week later we were charged $109.31 from the credit card.. after 10+ phone calls, numerous emails and no answers today (3 weeks later) that we would only be refunded $45.12 due to the fact we were charged another whole day hire.
1 7 years ago (04-01-2018)