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Reviews, get directions and contact details for Bargain Car Rentals Melbourne Airport

Bargain Car Rentals Melbourne Airport
Address: 2/47 Garden Dr, Tullamarine VIC 3043, Australia
Phone: (03) 9005 9150
State: Victoria
City: Tullamarine
Zip Code: 3043


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: 9:00 AM – 3:00 PM


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Reviews
The customer service agent who handed me the keys told me specifically that the car has enough fuel to go to the service station, which was true because I got my fuel filled up instantly after leaving their location. After handing them over a clean, detailed car with half the tank full, they charge me an extra $15.10 to have it completely full. How ridiculous of them!nNever trust them because that's what they lack in their service. Their agent didn't put it in the system that there was no fuel, and because I trusted them to do that on their end, I had to pay for it because I did not take a photo. Had my first ever experience with a car rental, never trusting them again!
We hired a car from Easter Saturday until Easter Sunday. From start to finish the process was super easy and absolutely no hassle at all.nThe car we were given was in excellent, clean condition and we thoroughly enjoyed it.nnAll the staff were super friendly and very helpful.nEven the gentleman who drove the courtesy bus to and from the airport dropped us to our accommodation instead of making us walk as our flight had just been cancelled and we needed to stay an extra night. He offered without any hesitation straight away when we just asked what was the best way to get there.nnIf we ever need a hire car again we will definitely be looking at Bargain Car Rentals for their service.
Extremely happy and will definitely use again. Have already recommended to friends. Unbeatable prices, except efficient service.nPick up and drop off was easy and fast shuttle bus service to and from airport. I had to keep extended my stay. The call centre staff were great to speak with, Australian based call centre. Nothing was ever an issue. Quality of vehicle was exceptional.
Would not recommend Bargain Car rentals to anyone. The pick up service was terrible. Great idea of a system of calling and getting text confirmation - If you have arrived from overseas this won't work however. They state wait time is up to 20min but I waited nearly 50min with a baby in tow - called the call centre twice to get confirmation they were on their way. On arrival the pick up lady was extremely rude to everyone. Same lady dropped us back at airport a few days later. Multiple people in the shuttle commented on how rude and snarky she was.nWe were meant to get further paperwork for a second driver sent on email to sign which was never sent through. Asked for an infant seat - carseat was in car for us but put front facing which is not safe or legal for a young baby.nOverall pay the extra few dollars for better service!
The company failed to have a car seat on their shuttle as we traveled from the airport to the car rental company for my 1.5 year old. Very unsafe and dangerous as they were aware we had an infant with us. We’re forced to carefully hold the pram while traveling.
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