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Alpha Car Hire Melbourne Airport

  2. Tullamarine Travel Agency
  3. Tullamarine Car Rental

Reviews, get directions and contact details for Alpha Car Hire Melbourne Airport

Alpha Car Hire Melbourne Airport
Address: 70/90B Garden Dr, Tullamarine VIC 3043, Australia
Phone: (03) 8592 6377
State: Victoria
Zip Code: 3043


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM

Update Info

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Reviews
At first, I was a bit hesitant to book with Alpha since it was my first time renting a van for my family and I wasn’t familiar with the company. But after reading through some reviews, I decided to go ahead and book a van for our group of 7.nnOn the day of pickup, the van was exactly what I expected—clean, in great condition, and with low mileage. The staff member who assisted us was extremely friendly and provided excellent service. I wish I had gotten his name, but I remember him mentioning he was getting married in Samui—congrats to him!nnThe whole process, from pickup to return, was smooth and effortless. On our return day, we were running late for our flight, and although the shuttle driver was just about to take his lunch break, he kindly understood our situation and made sure we got to the airport on time.nnOverall, it was a great rental experience. I highly recommend Alpha Car Hire—they offer great deals and seem to have a solid reputation.nnA small note: one of our friends also booked the same van model but ended up with a Kia Carnival instead. Luckily, they were a group of four women and were okay with it.nnAlso, if you’re in a hurry or face issues with the shuttle service, I’d recommend just calling an Uber—it’s less than a 10-minute drive to the airport and should cost under $20.
Such great customer service by Alpha team. I had been looked after by this kind gentleman named Deepac and had sorted me out with a rental car while I was on a business trip. He had been very helpful from start to end with no issues at all. Will definitely be coming back to alpha on my next trip.nAwesome work !
The Melbourne team are absolute gems - top notch customer service! From the car detailer who let me in from the cold in the early hours of the morning, to the manager who I collected the car from and the hilarious gentleman I dropped the car off to. You all made the experience so memorable and comfortable after long hours of flights and travel! The car itself was clean and super comfortable to drive, encountered no issues in that regard and also received my deposit back promptly. Was overall a wonderful experience and made my travels so much easier, will book again on my next trip to Melbourne. Thanks team, keep up the amazing work!
We had a great experience with all aspects of the hire, service from staff was wonderful, quick hand over when collecting and returning the vehicle. Mini bus transfer to airport and return quick and pleasant. thank you Alpha Car Hire.
Pick up and drop off was smooth and transport to and from the airport was good. But customer service for anything in between was super poor. There is an off-site call centre number and its so difficult to speak to anyone where I got the car from. The bloke at Melbourne tried to tell me the insurance was huge and in order to extend the rental, I needed to bring the car back to them for them to view, which was a long drive. If the car was damaged during my rental, does it matter if it happened during the first or second part of my rental period? It's in my possession the whole time! Turns out the guy was lying about the huge insurance he was trying to charge me - he denied there were other options when the website says the more you put down, the smaller the excess in case of damage. Dishonest. The call centre woman told me I was fully covered, which I definitely wasn't! Customer service counts for so much.
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