Reviews
Tristan is an absolute gentleman. Never any pressure, loads of helpful knowledge and stunning products and showroom. A must visit if you want true quality good old fashioned customer service and the best products.
We've used Trimira twice to for data and AV integration in our home. The first time was to install data, telephone and TV points in a post war high set house back to a central data rack as part of our renovations. The second time was after we moved into a 10 year old house to install several additional outlets, wall mount a TV in the living room, and relocate/migrate the existing patch panel to a new data rack in the garage. Tristan and his technicians were great to deal with. They explain what's required and offer clear options and alternatives if the encounter anything unexpected, which often happens when running cables through an existing build. They arrived at the agreed time and took care to ensure our furniture was protected as they worked. They cleaned up after themselves and took away all rubbish, which is rare when dealing with trades. The quality and finish of their work was great and on both occasions we were very satisfied with the outcomes. As an added bonus, we've found Trimira's pricing very competitive when compared to other quotes, and we will continue to use and recommend them for future work.
I've been in this industry for over 30 years as a retailer in my early years, followed by years as a wholesale rep. Trimira, while a relative new player in the Hi-Fi retail market in Brisbane, it's owner Tristan has many previous years of experience in this industry with his previous employers. This is where he has been able to harness all the good experiences from the past to create one of the best Hi-Fi stores in Brisbane. Tristan has bucked the trend and is happy to stock a range of quality products to cater for all including those with expensive tastes that will settle for only the best our industry has to offer. But stocking quality brands is only part of his success, his product knowledge is fantastic and up there with the best in this industry, but pales in comparison to his excellent customer service, a rare commodity in today's retail market. I have no reservations in recommending people to this store, I know they will be well looked after, will receive the right advice and be exposed to a range of quality products. If you love your Hi-Fi and haven't paid a visit to this store, do yourself a favour and go in for a truly exception experience.
Very well laid out store with top quality products. I have been there many times and have always felt welcomed by Tristan. He is passionate , knowledgeable and an honest dealer. Best store in Brisbane- I would highly recommend this store to anyone interested in Hi Fi equipment .
I recently purchased some Focal Home Theatre speakers from Tristan. He offered good advice and was not pushy...just helpfull. The Focal's sound great. When they were delivered though, there were some parts missing in one of the cartons. Tristan went out of his way to deliver them the next day to my home even though he was on leave for christmas. A big thank you for the service and I would definetely recomend his company to all.
Outstanding service and advice. Tristan is professional without being an audiophile snob like some other pro hifi guys. And I got the best deal on my B&W speakers in Brisbane. Big thanks mate I love em.
Best hi-end shop in Brisbane with wide range of brands for choice. Friendly Tristan with professional knowledge in the industry. The most important, no pressure on sale and feel relax in audition.
Excellent service and advice, lots of choice and nice quiet auditoriums where you can try all the hi-fi equipment taking your time and not bothered by other customers Highly recommended if you are in Brisbane & looking for audiophile grade equipment !
Excellent. My Hugo broke down, within warranty, but second hand and bought privately, and they looked after everything.
Great experience