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JB Hi-Fi Browns Plains HOME Superstore

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JB Hi-Fi Browns Plains HOME Superstore
Address: 18 Commerce Dr, Browns Plains QLD 4118, Australia
Phone: (07) 3386 8200
State: Queensland
Zip Code: 4118


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Great service delivered by a very knowledgeable salesman. He steered me in the right direction and then explained all the pros and cons of the different blue tooth phone headsets. He listened to what I needed, and based on that, he gave me a few recommendations. When I picked one, he also gave me a good competitive price.nPleasantly surprised and happy to visit again.
The nicest JB Hi-Fi I have ever been to. All the sales people are so kind and are always happy to help. Despite how busy it was over Black Friday I was able to walk in and get exactly what I needed with top tier service. Peter who I believe is the manager is incredibly knowledgeable, kind and was able to give me advice on a two particular fridges when I wasn’t sure which one to choose. The girls who run the counter are also so kind and easy to chat to and were really helpful when the fridge I ended up picking was on back order with providing information about what to do in terms of delivery and when it would be in stock. The guys who are in TV’s and games are also incredibly friendly and have ample knowledge on which products are best. Cannot fault this store .nnRemember to be kind to our sales people over the holiday season, they are people too with families who are providing a service to make your Christmas more enjoyable
Very good and communication sales manager and very friendly staffnAll the the price is fair
Waited an awful long time to be served in the vacuum section. Ended up sourcing a worker who was stacking some shelves to help me. He was very helpful, not the lady in the vacuum area though
I had bought a fridge from this store, and after a couple of years the compressor stopped working. I had contacted the manufacturer and they were no help at all, and actually said there was nothing they could do! The fridge was still under warranty!nTold me to find my own repairer.nI then called JB HI-FI Browns Plains for some advice. My first contact was Blair, who was helpful, then Rachael, who escalated this to Jessie, the manager. Jessie not only gave me the advice I needed, but also went in to bat for me with the manufacturer. He contacted them and kept me informed at all times. Jessie went over and above on what could have been expected! The customer service was excellent and I am very grateful to have had such a positive experience…a far cry from the manufacturer!nWell done Blair, Rachael and especially Jessie, you are a credit to your company!
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