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Secure Parking - The Wharf Woolloomooloo Car Park

  1. Sydney
  2. New South Wales Parking

Reviews, get directions and contact details for Secure Parking - The Wharf Woolloomooloo Car Park

Secure Parking - The Wharf Woolloomooloo Car Park
"Car park entrance located at Lincoln Crescent, Woolloomooloo, Sydney. Suitable for vehicles up to maximum height of 1.90m"
Address: 1 Lincoln Cres, Sydney NSW 2000, Australia
Phone: (02) 8912 4900
State: New South Wales
City: Sydney
Zip Code: 2000


Opening Hours

Monday: 9:30 AM – 12:00 AM
Tuesday: 9:30 AM – 12:00 AM
Wednesday: 9:30 AM – 12:00 AM
Thursday: 9:30 AM – 12:00 AM
Friday: 9:30 AM – 12:00 AM
Saturday: 9:30 AM – 12:00 AM
Sunday: 9:30 AM – 12:00 AM

Update Info

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Reviews
Super expensive for weekend use!!! 40+ $ that’s ridiculous all over the city weekend’s are 12$ to 15$ all day That’s why it’s empty during weekends so yeah there is the good side also that if u are willing to pay the price u will find parking there
Made an online booking and received "Secure-a-Spot-Confirmation". Got into the car park only to find it was full. Was offered a parking in the nearest Secure Parking, which meant I would have walked for 20-30 minutes in the rain. The attendant on the intercom let me out & was told the parking fee will be refunded. Five days later, I was charged the full fee! Judging by other reviews this seems like a common occurrence, which Secure Parking is not willing to fix. Will see how the refund process goes. Edit: Took 2 emails, 1 phone call & 7 weeks to receive the refund.
If you absolutely MUST park here, read the fine print! We looked it up online and thought we would be paying $33 overnight. Imagine my joy at being charged $86 after spending about 10 minutes trying to operate a broken pay station, having had to speak to what sounded like someone in the Philippines who was barely audible. Then to top it off, my ticket wasn't working at the boom gate and I had to call Emelda Marcos yet again. If I had told her I had lost my ticket it would have been $11 cheaper. What a rort. Way too expensive and nothing works. Park somewhere else and get an Uber to Woolloomoolo.
Doesnt accept paywave, meaning you have to have a physical card or cash with you. Intercom did not dial at the ticket machine and at the exit ticket machine, no reception to dial the phone number listed on the ticket machine. Was messing around for 30 minutes before they opened the gate. They then called me an 2 hours later asking for payment over the phone and had no option to pay online. I do not like giving card details over the phone. Avoid this place it has been the worst carpark company ever!
The machine could not read the ticket, and rejected all the cards Amex visa master it’s so frustrating being stuck in the car park at 10 pm! I even did not have a choice to argue the unfair parking rate I had to pay, worst car park ever!
Worst car park EVER. Rated a one. Here's why. For two weeks I experienced the following; Un- manned car park, no- one on duty in this parking space. Furthermore, no-one answers the red buttons at entry and exit gates- cheap budget with a call centre in Philippines. Online booking and prepayment and pin system is un- workable, ineffective and a total waste of time and money. Unsafe entry and exit; Ladies in high-heels, you have to walk up an inclined road to enter and exit this building - the same road that cars enter and exit HAZARDOUS on wet days, no path for pedestrians, potentially violating OH&S rules. report being sent to NSW Workcover. Terrible phone connectivity, to call the 1300 number displayed on all signage to call for any urgent enquiries . Rubbish! if you run into problems with pins, entry or exiting this car park you will have to wait 20, 45 or 60 mins and - to add further salt you may be disconnected Mid-call.
Made the mistake of booking a prepaid spot. When I got to the car park it was full. I called them and was advised booking a spot didn’t mean there would be a spot for me?! Offered to divert me to another car park several blocks away or refund me. I took the refund. Waste of time.
A bloody nightmare, useless carpark, and useless staff, drove in, went round corner no place to park, next corner back at exit gate. Pressed button for help, finally I was informed to put my ticket in machine, and start again,same as before,round corner nowhere to park next corner exit!! press button for staff, 5 minutes later was asked where was I and how long had I parked for?? explained it was me again back at exit, what to do this time? GUESS WHAT? told to put card into machine, back again to start. This time I just parked illegally, in reserved hotel parking, and went to dinner, 3 hours later came back and got car, just drove round corner to exit, paid and drove out. Now waiting to see if I get a fine for illegal parking !!
In 2021 it’s ridiculous that a fully automated car park doesn’t accept tap and go card payments. Sadly, despite the convenient location - that’s a fail in my books.
Lift would not allow access to car park, we spoke to the staff member via the intercom after several attempts said 'take the stairs' we had a baby in the pram. He then said in an agitated Voice I'll come see you. .. .He heads down doesn't say a word to us, instructs a man to let us down to the lower level. The random man tries 4 times before he was able to grant us access. No apologies! completely rude and incompetent staff!
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