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Secure Parking - 109 Pitt Street Car Park

  1. Sydney
  2. New South Wales Parking

Reviews, get directions and contact details for Secure Parking - 109 Pitt Street Car Park

Secure Parking - 109 Pitt Street Car Park
"Car park entrance located at 109 Pitt Street, Sydney CBD. Car Park is staffed 7am - 7pm Mon- Fri only. Suitable for vehicles up to maximum height of 1.90m.Disability access and lift access at this car park is restricted outside of building opening hours Monday to Friday 6am to 6pm and all day on the weekend."
Address: 109 Pitt St, Sydney NSW 2000, Australia
Phone: (02) 8912 4900
State: New South Wales
City: Sydney
Zip Code: 2000


Opening Hours

Monday: 6:30 AM – 12:00 AM
Tuesday: 6:30 AM – 12:00 AM
Wednesday: 6:30 AM – 12:00 AM
Thursday: 6:30 AM – 12:00 AM
Friday: 6:30 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

Update Info

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Reviews
worst customer service. Booked online to enter on Saturdays wanted to exit Monday so added the extra day as per the website. Conditions state i just need to exit before 12:00 pm next day. slight inconvenience but for $25 a night no worries. I receive 2 pin numbers so I call to see if i can not exit and enter , turns out it's meant to say 12 midnight and if I did stay until the next day as per what I booked and received a confirmation email for I would be charged an extra $55 dollars per day. Agent on the phone was very unhelpful, stated that I would be over charged and should apply for a refund after paying, why not just fix it there and then? Acknowledged the system error in booking process but wanted no responsibility.
BEWARE! THIS IS THE WORST PARKING IN SYDNEY CBD! OVERCHARGING. DISGUSTING PARKING. NO PROPER CLEARANCES. The nerve of whoever own this parking to charge people high fees when they don't even follow proper parking clearances. For 1hr 10mins we were charged $68. This is disgusting for a parking so ugly, so low and so small. Go to Wilson parking where they have good clearances and it's worth paying. Whoever own this parking should get negative karmas in life!!! You're stealing from hard working people! Your business is a crime!
They’re signage is misleading in their favour & they’ve no intent to change it Sign displays a weekend rate not daily rate as it does for weekdays of $28 but Saturday afternoon to Sunday morning cost $93 Their webpage rates differs from their entry sign in that it clarifies this point, so in this more public instance they’re aware the definition of weekend includes both Saturday and Sunday & therefore obligated to point out it’s not really quoting a weekend rate but a daily rate I raised this on their site months ago with no reply so I called, the lady said a weekend was both days but the rate is daily, she agreed the sign didn’t indicate this but that’s the way it is, so basically “we got you” The second day charge is twice the $28 first day rate & isn’t displayed anywhere either, this speaks to intentions While I’m at it, the parking was extremely tight & car got doored, the attendant was very apologetic & agreed the sign was misleading but said it happens all the time The fact they give no indication they’d alter signage to accurately reflect rates or match their website annoyed me to the point of my first ever review BTW the complaints I’ve raised here appear to be consistent with other reviewers complaints so this isn’t the first time Secure Parking have been made aware their signage is misleading & thereby not only ripping off customers but also contravening consumer law What do you call a business that misrepresents to entrap customers knowing once they’ve entered there’s no recourse & what of the management that support these unethical practices? I’ve got a few suggestions but whatever I highly recommend like me, you never use them unless you’re comfortable being taken advantage of & rewarding unethical practices
I used this car park as I was working in the city today and figured it was a close place to where I was working. I booked the early bird as I was supposed to arrive in the city around 8am. Luckily for me I got to finish work early that day and get home at a reasonable hour. Only to find out I've been charged AN ADDITIONAL $59 on top of my original cost which was $45 because I "Left Early". Why am I being charged MORE THAN THE ACTUAL PARKING FEE to free up one of your slots earlier. I booked in to make the day easier but it's ended up being a worse choice than if I just rocked up and lucked it. $104 is way too much for parking.
Be aware that when you do short term parking, the person from the both will ask you to hand your car keys in. In my absence, without having informed me prior and without my permission he went into my car, turning it in the parking lot. This is clearly a breach and overstepping the line. He may have had good intentions to make it easier for me to drive out, however, I was extremely upset as I had valuables in the car. This is NOT what I would call a secure parking. Just read the other reviews. One person reported that headphones were stolen out of his car when it was moved . . . I agree, Wilson Parking next door is recommendable.
I've never left a negative review before. I was looking for overnight parking. The website was misleading stating that parking was $28 for the evening. But in the fine print - it says it's an additional $66 if you leave the car overnight. The parking spots are narrow and the lift was not available.
RIP OFF! Yep make sure you read all the reviews because a ripoff is an understatement!! We parked on Saturday 11.30am and left on Monday at 10.15am .. 2 nights and it cost is $225.00 We should have slept in our car because it was more expensive than the hotel we went to… look around people and don’t get ripped off like we did!
I will NEVER park here again. 11pm 12/7/22 myself and 6 other cars were stuck, trying to leave however their system was down and wouldn’t recognise any of our cards or payments. We were stranded in this car park for up to nearly 45 minutes until someone picked up the intercom. Further, the contact number provided was invalid and the person assisting us was super rude considering the inconvenience called. A very stressful situation for many families. There is a Wilson carpark 20m away that is both cheaper and safer
nice parking underground. be careful as it's very hard to get out once parked and just need to see how to park smartly.
WOW WOW WOW!!! The most expensive car parking we have ever parked in, We arrived it the car park at 12pm on Saturday the 17th September and went to pay to get out at 10.30 am on the Monday after to be slammed with a cost of $225 for the privilege of parking with them when it clearly states on there website that the fees are $25 per day and the staff were very rude when we wanted to know the reason for the excessive amount of extra money. DO NOT WAST YOUR MONEY ON THIS CAR PARKING!!!! WHAT A SCAM!!!
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Directions to Secure Parking - 109 Pitt Street Car Park with public transportation

Wynyard Light Rail 110 meters
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Wynyard Light Rail 110 meters
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Wynyard Station, Carrington St, Stand B 180 meters
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Wynyard Station, Carrington St, Stand C 180 meters
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Wynyard Station, Carrington St, Stand D 180 meters
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