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Secure Parking - 522 Flinders Lane Car Park

  2. Melbourne Parking

Reviews, get directions and contact details for Secure Parking - 522 Flinders Lane Car Park

Secure Parking - 522 Flinders Lane Car Park
"Car park entrance located at 522 Flinders Lane, Melbourne. Suitable for vehicle up to maximum height of 2.00m"
Address: 522 Flinders Ln, Melbourne VIC 3000, Australia
Phone: 1300 727 483
State: Victoria
Zip Code: 3000


Opening Hours

Monday: 5:30 AM – 10:00 PM
Tuesday: 5:30 AM – 10:00 PM
Wednesday: 5:30 AM – 10:00 PM
Thursday: 5:30 AM – 10:00 PM
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: 12:00 AM – 10:00 PM

Update Info

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Reviews
Their parking system is misleading. They can charge you multiple times on one single ticket. And I feel like it’s been designed in this way because of the following reasons. When you completed your payment, the screen will only quickly flash “Paid: 0.00”. You didn’t know if it’s successful, so you probably would try another time. In other parking places, if you have paid the ticket, the machine will just say “Drive safe” or alike. But this one does not. It allows you to pay as many time as you try. Well I paid twice When you were getting more confused and decided to exit and maybe had a look at the receipt to figure out - this won’t happen, because the machine doesn’t provide receipt at exit. As the payments were still pending, you waited and waited, and found out both payments were finalised and you took screenshots of each payment receipt and contacted the customer service for a refund. They let you know that they can only see one transaction from their side. Now where did the other payment go remains mystery….. Besides, the parking space for each car is the smallest I’ve ever seen! Unbelievable they made it approved by the council or other whatever regulation body.
DO NOT PARK here if you just want to park for a few hours. I booked an early bird parking- despite it says all day parking, I was charge an additional $40 from exiting before 2PM. Although on the website it stated exit time, the Additional fee is not stated anywhere on site before; during booking nor it was in the booking confirmation email. Seems like an easy to overcharge customer. Customer service wouldn’t process refund.
This place is right next door to Wilson parking,which I was going to use but went in there by mistake.Looked online and it said $15 Online $18 drive up enter after 530 am so I proceded in Very narrow place ,parked for 3 hours went to go out scanned my card and it came up $51 dollars Pushed the button to speak to the operator who was very rude and said she couldn't understand me.Got no clear answer and paced the money.So lady on the intercom if you feel good about ranting to your customers and overcharging them.I hope this review stops people from parking at this overpriced shoebox and park anywhere else in the city where it is a lot cheaper. Hav a good weekend
Dirty, stairwells smell, signage lacking, graffiti everywhere and pedestrian access is through a dark back alley. Pricing isn't even that good to put up with the above mentioned issues. This place needs a lot of investment. Only utilise this place if other garages are booked...but there is a reason why this place always seems to have capacity, place of last resort.
Confusing pricing. Planned to put my car in overnight from Thursday to Friday. Sign said Mon - Thurs enter after 4pm leave before 10pm $20 Fri enter after 4pm leave before 5:30am $20 I entered after 4pm Thurs and left 10:30am Friday and the machine told me I had to pay $126 to leave. Talked to someone through the intercom and eventually ended up paying $40 cause they said I was passed the exit time and the extra $100 was a glitch. Friday prices don't specify if you have to enter or exit on Friday for those prices
Very misleading parking conditions! Was directed here after booking tickets to the aquarium, however after trying to do the right thing and book online, we were charged an additional 150% upon exiting because we left 13 minutes earlier.
I go here for my early bird parking in the Melbourne CBD. It costs $19 if you enter before 10am and exit after 2pm. It is also decently clean.
Such a horrible experience. It was my first time and I paired upfront and the guy at that time said it’s ok I’ve seen you guys just parking so when you are leaving just call the customer service and they’ll assist you. I did the exact same thing and this lady who answered responded didn’t give any kind of assistance and also tried to explain rules that doesn’t exist. I stonefly suggest not to use this parking. Terrible customer service
I found this Secure Parking carpark easy to find and also easy to navigate through. Ticket process was easy and carpark was neat and tidy.
Just avoid parking here! I was overcharged back in May 2021 and I’m still trying to get refund for this. There have been emails back and forth with customer service & I’ve provided my ticket, receipt, payment screenshot everything they requested months ago & this is still going on without any rectification. Response from customer service can also take anywhere between 1 day to over a month and from my experience there has been no resolve! I never normally leave bad reviews either, but I wanted others to be aware
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Secure Parking - 522 Flinders Lane Car Park map

Directions to Secure Parking - 522 Flinders Lane Car Park with public transportation

1-Spencer St/Collins St (Melbourne City) 100 meters
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11
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1-Spencer St/Collins St (Melbourne City) 100 meters
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11
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1-Spencer St/Flinders St (Melbourne City) 160 meters
35
70
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122-Southern Cross Railway Station/Spencer St (Melbourne City) 180 meters
96
1-Spencer St/Flinders St (Melbourne City) 190 meters
35
70
75

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