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Secure Parking - The Mint Car Park

  2. Melbourne Parking

Reviews, get directions and contact details for Secure Parking - The Mint Car Park

Secure Parking - The Mint Car Park
"Car park entrance located at 383 La Trobe Street, Melbourne. Suitable for vehicles up to maximum height of 2.00m"
Address: 383 La Trobe St, Melbourne VIC 3000, Australia
Phone: (03) 9613 0000
State: Victoria
Zip Code: 3000


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Not bad. We stay in the oaks on William and booked two whole day parking for $60 with multiple entry. But the screen at the entrance is very difficult to press…. I think they need to fix it. The location is near flagstaff garden and station. I suggest small car only as the parking space is quite small for a large car. Mine is a medium SUV and it’s fine. Just a bit tight. And the first floor parking is reserved so make sure you go down for parking.
Your parking allocation IS Not CLEAR. Also Extremely painful that your ticket machines do not accept cash or Tap and Go - Physical Card Only... The assistance operator voice is piercing and muffled. Trying to call a mobile number when a person is inside underground carpark is FUTILE. $25 Later for not even 45 minutes parking - Criminal. I had to be released from the parking without paying, leaving my contact number and registration. 20mins later away from concrete and reception blockers I called your Sydney parking assistance number and pay for my ticket. Bank confirms service paid. Your systems are outdated, 10 minutes later your call centre called me to pay. UPDATE YOUR SYSTEMS!!! PAIN PAIN PAIN PAIN PAIN
Worst parking experience I've ever had in Melbourne CBD. The ticket machine doesn't have paywave or accept debit cards??? The person behind the intercom was very unhelpful and rude. Didn't think parking lots could be this terrible . I have no idea how this place has 3 stars.
Terrific experience, go if you want to call the police to get out of it . i was driving through the gate at the exit and the thing went down. cannot get another ticket at the entry because no car is detected. i got stuck inside the car park for 1 hour, no one answer my telephone, have to use the intercom, and the person is unwilling to help, finally after 20 minutes of continuous calling and arguing able to use the entry to get out.
Dingy and cramped spaces. The pay machines only accept a physical bank card. NO TAP PAY AND NO CASH. We only had our phones and cash, dealing with the staff via intercom and then phone to pay for the ticket was a 25 min saga. Just install a tap payment on the ticket system! Only positive was that it is close to the city and Vic Market.
Stuck more then 2 hours no one picks up the phone. Waste of time and money I’ve to catch taxi back home Stupid car park.
$65 for full day parking was fairly reasonable
Very poor intercom support. Couldn't exit and got stuck in this car park for 20 minutes! I paid for the ticket but the gate wouldn't open. The intercom was useless and nobody was responding! I had to call the phone support which I was placed on hold and wasted 20 minutes of my time. When my call was finally answered they can see from their system that I had already paid and they just opened the gate for me and was finally able to get out. This could have been resolved quickly if someone actually responded on the intercom! This seems to be a common issue based on the previous reviews with issues about the intercom one way or another!
Spent 1 hour to get out. It took me 20sec to get ready and get out, and the gate just suddenly went down and i got stuck in the car park. They have a big sign for their support phone number. The first one i was in a queue of two people, and the waiting time they said was 18mins, 18 mins? Why it didn't be longer? and it suddenly hang up and I need to call again! The second time I am in the first one in the queue and actually no one answer my phone!!! I waited for over 20mins and i am just keepb listening to that horrible music. I tried the intercome, and there were 4 people stuck at the machine because it frozen and they can not get out. ...it took me ages to get out the car park. If no one gonna answer the support phone please dont display them... Horrible experience.
I parked there for casual parking today. It turned out there were two pay stations and the big one was totally out of use. However, the owner did not put any notice on that machine. Many thanks for the guy who happened to pass by and offered me help about how to use the machine. Plus, many parking spots were reserved and took a while for me to find a good place to park.
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