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Reviews, get directions and contact details for Quest Fremantle

Quest Fremantle

About

Welcome to Quest in Fremantle, Western Australia. We offer guests serviced apartment-style hotel accommodation as part of a comfortable 4.5 star experience.

Story

BRAND NEW ACCOMMODATION OPENED IN DEC 2016

Quest Fremantle offers brand new 4.5 Star modern studio, 1 and 2 bedroom apartments all with openable windows (some with urban balconies), fully equipped kitchens, spacious living areas and FREE Wi-Fi.

Located in Fremantle's historic West End, we are within walking distance to many local restaurants, cafes, art galleries, retail outlets and some of the city’s most impressive heritage buildings.

We also offer easy access to Fremantle Harbour, Fremantle Passenger Terminal, University of Notre Dame, Fremantle Arts Centre, the WA Maritime Museum and Army Museum, as well as to the popular holiday destinations of Rottnest Island, Garden Island and Carnac Island.

We are just 22 kilometres from Perth’s CBD travelling by bus, train or ferry, and only 30 minutes from Perth’s domestic and international airport terminals.

Quest Fremantle also offers a brand new, modern conference venue in the heart of Fremantle. The 57m2 Manning conference room has good natural light, fresh sea air and access to an outdoor breakout terrace. Ideal for small meetings, training sessions, team building activities and product launches, it can accommodate groups of up to 48 guests.

Impressum

Freo Pakenham Partnership

Address: 8 Pakenham St, Fremantle WA 6160, Australia
Phone: (08) 9433 9400
State: Western Australia
City: Fremantle
Zip Code: 6160


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:07 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM


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Reviews
Good location and an easy walk to ferry terminal and restaurants. We had a ground floor apartment which was spacious, well appointed and very quiet. I did find the bed to be quite hard on my hips and I slept on the couch for 2 of the 3 nights which was more comfortable. Reception staff were helpful and friendly and we were able to store our luggage after checkout for a few hours until we were ready to leave Fremantle. I would stay here again.
Very over priced and no on site parking. My company paid several hundred dollars to ensure my car was safe, after lunch time they basically say it's not their responsibility. Staff are friendly but not very interested in helping, I asked for soap and the response was, we aren't the cleaners. To be clear, Quest have an arrangement with Wilson Parking at a location access the road, but if that car park is full, which is always the case from Friday mid morning until Sunday late afternoon, you effectively have no parking. The last two weekends I have had to pay for parking elsewhere out of my own pocket and cannot claim this money back because my company have already paid for parking which is effectively non existent.
First and foremost Quest Fremantle do not have “storage” to store suitcases if you arrive early. Well this is what we were told on arrival. Coming from the eastern states an early flight to not waste a day is required. I sent an email 2 days prior requesting this but didn’t get a response until “in the air” on the morning of arrival. It would not have bothered me so much but the attitude received from the receptionist whose name started with “A” was not ok… we were told by her “you can leave you cases just out here in the sitting area but we won’t be watching them”….. all with an “I don’t care” look on her face. Then I explained I sent an email 2 days ago and was told “oh it’s probably in our inbox” what 2 days it takes to respond to guests?! We wander around Fremantle dragging suitcases for an hour. Yes we did get a phone call to say room was ready early which we were thankful for but Executive studio is tiny….. I’ve stayed in standard rooms with a tonne more space. Again thankful for the early check in phone call. But 2 days later we wandered out and saw all suitcases lined up outside down the hall of reception not just out in the sitting area as suggested so out of the way and direct sight. Location is great, and so is Quest normally but won’t be staying here again. The other lovely receptionist with an accent was very helpful.
It’s located near to bars, cafes and restaurants with easy walking to the main parts of Fremantle.nThe apartment was spacious and had everything we needed for our stay.
We travelled from Perth & stayed 2 nights at Quest Freemantle. Overall I found the accommodation dark & a bit shabby but adequate. The big disappointment was that the bathroom had no fan or ventilation at all which was completely unacceptable. We received conflicting information when we inquired about it, the manager said it had been reported as an issue but the person in charge of the afternoon shift told us that none of the rooms had exhaust systems at all. If I had known this we would not have booked there, my feelings are that this should be basic residential regulation in 2024. Never again!
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