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Reviews, get directions and contact details for QT Gold Coast

QT Gold Coast

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Inspired Designer Gold Coast Accommodation

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Address: 7 Staghorn Ave, Gold Coast QLD 4217, Australia
Phone: (07) 5584 1200
ua.moc.tsaocdlogtq@snoitavreser
State: Queensland
City: Gold Coast
Zip Code: 4217


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Overall, we had a lovely 5 day, 4 night stay at QT Gold Coast. Most importantly, we had a wonderful family holiday together, and the hotel definitely contributed to that experience.nnOur room had a beautiful ocean view, which was exactly what I had hoped for. Waking up to the sound of the waves, enjoying the fresh ocean breeze, and watching both the sunrise and sunset from our room made our stay extra special.nnThe room was spacious, clean, and very comfortable. The housekeeping did a great job, and the staff were friendly and welcoming throughout our stay. While the colourful interior design wasn’t quite my personal style I prefer earthy tones, that’s simply a matter of preference and didn’t affect our overall experience.nnThere are just two areas I believe could be improved.nnFirstly, the minibar fridge was almost completely filled with the hotel’s products, with most of the space taken up by alcoholic drinks. Regardless of personal preferences or religion, guests staying for several days should have enough room to store their own drinks, snacks, fruit, or other essentials. A minibar should still function as a usable fridge for guests, rather than feeling like a display shelf. If the hotel wishes to sell beverages, a menu or catalogue would be a much more practical approach.nnSecondly, the bathroom sink design was disappointing. For a five-star hotel, it felt poorly designed. Every time we used the sink, water splashed onto the bench and floor instead of staying inside the basin, creating unnecessary mess and a potential slipping hazard.nnDespite these issues, we genuinely enjoyed our stay. The location, cleanliness, comfort, customer service, and especially the stunning ocean view made it a memorable family holiday. With a few thoughtful improvements, this hotel could provide an even better guest experience.
Enjoyed a short but sweet stay at QT Gold Coast on the weekend to attend a concert nearby. Upon arrival at reception, I was warmly welcomed by the nearest receptionist who discontinued what she was doing and ensured I was checked in without delay. Arriving a little early, I was pleasantly surprised to be advised that the room was ready. The receptionist unfortunately wasn't wearing a name badge however, her genuine interest in our reason for staying and where we came from was lovely.nnWe had a city view room but the didn't mind the view out over the hinterland. The room was clean, well appointed and the bed very comfortable.nnDrink service by the pool was fast and efficient, a relaxing spot to fill in time.nnFor dinner we dined at Yamagen and received excellent service from David. He was calm, confident and enjoyable to chat with. Food was exceptional and being Izakaya the serves were small and designed for sharing but we didn't leave hungry.nnCheck-out was again friendly, efficient and seamless and we were on our way in under 2 minutes.nnOverall a wonderful stay, albeit a short one. It's refreshing to see customer service delivered in a genuine, sincere manner and I only wish the front desk team were wearing name badges so I can refer to them individually in writing.nnKeep up the great work QT Gold Coast!
The hotel was fabulous and the bars and restaurants amazing. The only problem we had was the construction right next door to our room, started at 6 am thumping machinery all day long non stop. Then had road works through the night. We would have appreciated them telling us and we could have gone higher or had a garden view room. We had an ocean view room.
5 stars wasn't enough. My partner and I had a magnificent time. We tried 2 different room offerings during our 4 night stay. 2 nights at the qtQT cabins. We were looked after in a way I didnt know was possible. Special mention to Zyah, Alex, Jake,Marisa, Damien and Isac. Next two nights in the Deluxe Ocean King Suite. Equally as magnificent and the amount of space was incredible. We so appreciate everyone's kindness and we are happy to give recognition for the Premium level of service provided by every single staff member we had interactions with. Special mention to the housekeeping team. They are truly spectacular.
We had an amazing stay at this hotel while celebrating our wedding anniversary. The staff were warm and welcoming.nnThe hotel kindly upgraded our room to an ocean-view room, which made our stay even more special. Waking up to the stunning ocean views was truly unforgettable and added a touch of luxury to our celebration. We were pleasantly surprised by the thoughtful anniversary compliment arranged by the hotel, which added a lovely personal touch to our celebration.nnThe only aspect that fell short of our expectations was the breakfast, which could have offered more variety and better quality to match.
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