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Officeworks Elizabeth St, Melbourne

  1. Melbourne
  2. Melbourne Electronics Store

Reviews, get directions and contact details for Officeworks Elizabeth St, Melbourne

Officeworks Elizabeth St, Melbourne
"Officeworks Elizabeth St, Melbourne is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 107 Elizabeth St, Melbourne VIC 3000, Australia
Phone: (03) 9604 6100
State: Victoria
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM

Update Info

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Reviews
Don't let the small shop front on Elizabeth Street fool you. This Officeworks is packed with products and services on 3 levels. More importantly the staff are helpful, knowledgeable and will happily help you. Great place to shop with a quick and efficient Click and Collect.
Fantastic service by the girl at the photo desk! I was initially disappointed when I came a previous occasion because the queue was long and not moving fast. But today I attended and the queue was moving well. The female staff were fantastic, especially the one that served me and took my photo. She was amicable and made my visit a pleasure. I got my photo done and a bonus set for free because their printer was malfunctioning! She mentioned that luckily she had got the computer working when she had to replace the keyboard earlier - impressed with her ability to get the job done, and the service. Unlike my bad experience at Officeworks QV, staff did not accost me at the entrance demanding I mask my face or present a vaccination certificate. Don't go to QV Officeworks until all staff have been retrained or replaced. Go to Elizabeth Officeworks for sure.
I spend an hour trying to get photos printed and in the end the machines stop working. The next day I go to the south Melbourne store, I walked 40 mins to this store in the boiling heat to get some photos printed for Christmas. I get there and they tell me that their printer machines aren't working. So please save your time and go some place else to print digital photos. Office works don't have the expertise nor professionalism to print digital photos. They don't even update their website nor place a sign.
Let's just remove your Pay & Collection counter, why should I must spend extra time just to wait your staffs serve other customers who do the printing? What’s the meaning here, with setting a collection counter separately? Guess who’s the joker here? 2 staffs serve in 3 counters and ask me to give to customers waiting in printing queue. I JUST COME HERE TO PICK UP MY ONLINE ORDER. And rude staffs rather ignore me than come up to help. The worst service I have ever had. This store even isn’t worth 1 star.
I wouldn't have given even a 1 star for the worst customer service that this store has especially the guy in technology department...just wants to serve customers wanting to spend huge amounts and there to make commissions... your needs are totally ignored if you want to buy something of a small amount ... don't use this store.
I do all my printing here. Hans is amazing, super patient and helpful. Always hope she's working when I go in
All the staff are very nice, they helped us with all the questions we had. It's nice to come to a place with such friendly people.
Updated 21 Nov 2022, today I was going to print passport photos. The young Asian looking female told I should not send the photos into email address one, the system would not process it. And I did as her request into another email address. While I’m forwarding the email, she asked me to move over, don’t stand in front of the counter desk. While I was not happy as people already wait in-line. But I did as per her request. And one min, she ask another staff to help me print. And told the male to copy paste the images from email into a USB stick. The male did so and ask me to the photo machine to print. I said did that machine print passport photos? He said yes, all from the photo machine in the self-service. I spent few mins using the stupid photo machine, it cannot print the passport photos. It can only do normal ID photos. And I returned to the counter desk and said so. The male seems like knowing nothing. And a senior stuff told me I’m right. Passport photos can only be printed via the passport machine which is right in the counter desk. And finally I got the right machine. What makes me really angry is the Asian female staff told to the male staff: I should have told you at the beginning, sry for making the wrong direction. I wasted 30mins in different machines, and no one actually said sry to me?! How poor the customer service is at this store! Don’t waste your time here, just walk 2mins to the other Officeworks in CBD. —————————————————— Poor customer service here. Did nothing to my online order until I call the HQ customer service. And kept saying they have no idea where it is. The order has been delayed already for over 1 week yet.
Literally the WORST experience printing photos here. I had ONE photo to print and was there for 40 minutes. Their machines all malfunctioned, even the staff commented on how rubbish their machines are. Never again.. to be fair, the staff were very helpful and apologetic but Officeworks need to sort out their antiquated equipment!
DO NOT PRINT PHOTOS HERE!!!! If you do, use the middle kiosk located near the far wall but keep it mind it doesn’t have a cord to connect your iPhone. You will need your photos on a usb. Their photo printing app does not work. Took almost an hour due to a faulty kiosk. However, their service is wonderful & lovely and the only reason I left with my 1 photo. The staff member Aleesha was very apologetic, patient, accomodating & the only reason I left with my sanity. - Wednesday 21 September 9:30am
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