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Reviews, get directions and contact details for BIG W Highpoint

BIG W Highpoint
Address: Rosamond Rd, Maribyrnong VIC 3032, Australia
Phone: (03) 8347 5808
State: Victoria
City: Maribyrnong
Zip Code: 3032


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 9:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 9:00 AM – 5:30 PM


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Reviews
I was harassed by a staff member here. I grabbed a few bras and a pair of bathers. When I walked into the change room I gave her my items so she could count them. She saw the bathers and said ‘you are not this size’, I said I made a mistake and she accused me of attempting to cover up bras with it so I could steal them. I said I wasn’t trying to steal and that I would get the right size bathers but she continued to harass me. I left. The same thing happened to a friend. I witnessed. This staff member needs to be fired. Disgusting behaviour.
1 7 years ago (29-10-2017)
Not as good as KMart, except for women’s shoes. Store feels drab and cheap. Does not entice me to come back.
2 7 years ago (26-11-2017)
I highly do not recommend this Big W Went in to make a refund and dealt with a very rude and disgusting staff member! This is not on especially when I am a regular customer. Went to make a offical complaint and was meant to get a call on the situation that day. Did not receive a call whatsoever. I suggest finding another Big W who goes by policy
1 7 years ago (02-11-2017)
No customer service. The two interactions I had with staff left me feeling like I had inconvenienced them. "This isn't my department" was a response from one. She didn't even offer to find someone who could help me.
2 7 years ago (05-12-2017)
Not a friendly store at all, no customer service. Tried calling about 20 times ended up having to drive there to be told I couldn't get a refund because I didn't have the docket but I had bank statement as proof of purchase grrrr
1 7 years ago (09-12-2017)
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Reviews, get directions and contact details BIG W Highpoint.

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