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Reviews, get directions and contact details for Harvey Norman

Harvey Norman

About

Harvey Norman is Australia's leading retailer of Computers, Electrical, Furniture and Bedding's leading brands.

Story

Harvey Norman is Australia's leading retail chain. We stock a huge range of TVs, computers, laptops, cameras, kitchen appliances, ipods, home theatre, furniture, manchester and mattresses.

Address: 484 Ballarat Rd, Sunshine North VIC 3020, Australia
Phone: (03) 9334 6000
State: Victoria
City: Sunshine North
Zip Code: 3020


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I walked into this store yesterday, the first thing that caught my attention was the dirt on the floor and horrible smell when you enter...very unwelcoming!! I thought I was back in the food court at the Sunshine Marketplace across the road.... I went into this store to purchase a Nebraska 9 Piece Dining Setting that I found on the Harvey Norman website. As I was unable to find a salesperson in this department because it was empty, I requested help from a salesperson in the Bedding department. A few minutes later, a lady approached me her name was Sharon. She approached me and said 'need help do you?' I thought that was strange but I ignored it. I asked Sharon if I can get a better price if I pay cash and was told 'like I tell everyone else that asks, the price is the price if you don't like it you can shop somewhere else' I felt that was rather rude to be spoken to like that. I can tell you that most people ask for a better price because they just want to know they aren't getting ripped off but it appears that this lady 'Sharon' just wants to rip you blind...If she had of taken at least $50 off or offered me half price delivery or something I would have taken the deal but because she just wanted to take me for every cent she can and offer me no customer service, I went and purchased it from a different Harvey Norman store, and I must add I got my seniors discount of $200 plus free delivery. Not all salespeople want to steal your money but this one did... Very disappointing experience for a senior citizen like myself. 01.03.2018...Adding this to my review I posted on here a short while ago. Since I posted it, I was contacted and threatened to remove it by the mentioned person Sharon. Called and reported this to head office who requested me to submit it in writing which I will. But I thought you all should know...There are some bad eggs out there in management! Not acceptable!
1 7 years ago (01-03-2018)
Furniture department needs a massive shakeup! Sales staff extremely rude Refuse to price match other Harvey stores and expect me to pay an additional $500 and get spoken to by the department owner like dirt. I asked to speak to the boss and she said 'I am the boss, now go away if you don't like the price'. Extremely bad service by Sharon. Will never shop at a Harvey Norman store again after that experience. Apart from that, parking is good just hard to access from the main road. Better off going 4km down the road to Amart in my opinion! Better service, cheaper delivery and same quality products!
1 7 years ago (05-02-2018)
If I could give it 0 stars I would! I walked into the untidy furniture section of this store and the first thing me and my 5 year old son heard was music full of foul language that mentioned offensive lyrics. I was served by Sharon who claimed to be the department manager. They had a weekend sale price up that they forgot to take down and wouldn't honour it. She was incredibly rude and aggressive towards me and didn't want to help. When I asked for a better price, she told me to "take it or leave it". You have lost yourself a loyal customer!
1 7 years ago (08-02-2018)
Purchased a HTC VIVE here recently I just made it 5 minutes before they shut. The staff were very friendly, polite and very helpful. Was a pleasant shopping experience. The heat was horrible that day.
5 7 years ago (02-02-2018)
I'd love to meet the person who likes to shop for tasteless items at inflated prices in a depressing setting, because they'd be the ones keeping this place in business. Gerry Harvey has the gall to appear on a current affair every few months to whine about foreigners and internet shopping ruining Australian retail - no Gerry, you're what's killing retail. Nobody wants to be warped back to an 80s Prozac ad when shopping for decor. Also, the Chesterfield fainting couch cracked when fainted on. What sort of fainting couch doesn't support fainting?
2 7 years ago (01-01-2018)
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