Coles

I used to work at this Coles for just over 3 years and resigned around 1-2 years ago. I still get along fairly well with everyone working there but just A few weeks ago I was rudely stared upon, looked up and down with a disgusted expression and even got a “Urgh” in the middle of self checkout as a worker walked past me. The staff members name is Megan. This is not the first problem I have had as a customer with this staff member. Staff need to be trained how to approach customers with respect and leave personal issues outside of the work place. Some staff at this Coles have no manners or customer service skills and need to grow up a little.

Only option is self serve checkout, please bring back at least one serviced check out option. I severely dislike the self serve options and they bring up a tonne of anxiety. The store is in a convenient place, is well stocked and the staff are friendly, fix this one issue and I'll be happy to change the review.

There is no consulting what customers want, forcing everyone to use self services!! The elderly and those with disabilities, which could be anxiety or depression as well will find it overwhelming, . On my visits I've had customers as me to help.

Now only self serve is an option it’s the worst thing they could have done stupid front layout .. with the worst customer service sorry no customer service.. my mum can no longer shop there because she gets to nervous about the self serve and doing it wrong. Real let down..

Handy little neighbourhood Coles. Staff always friendly. Just wish it had a fresh deli section.

The new outlay and service at this store has changed for the worst. There is no consulting what customers want, forcing everyone to use self services!! The elderly and those with disabilities, which could be anxiety or depression as well will find it overwhelming, . On my visits I've had customers as me to help. I'm happy too... but Coles what are you doing!! This is just outlining what your business is all about. Not Customers Service. Thre isn't any

Very convenient store for the locals staff are very helpful especially Kimetta always has a smile on her face and always happy to help with anything

They have lost my business because of the stupid self service that they have introduced. If I wanted to work as a check out operator, I would apply for a job. Will never shop here again

Same as always, Rarely has a full product range even prior to Covid, convenient for picking stuff up in a hurry. New checkouts with no staff are a pain

Pumpkin on special $4.50kg Shop outside same Pumpkin $1.99kg work that out