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Reviews, get directions and contact details for Bicycle Superstore

Bicycle Superstore
"We're always on the look-out for great new people to join our team. We seek talented and experienced individuals who are highly motivated and determined to contribute to our team's success."
Address: 6312 Aquatic Dr, Maribyrnong VIC 3032, Australia
Phone: (03) 9376 8311
State: Victoria
City: Maribyrnong
Zip Code: 3032


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Great customer service from Abdi and Blake. Very polite young gentleman and very knowledgeable . Nothing was too much trouble. We purchased a Yakimo 'Just Click' bike rack for our e-bikes and are very happy with it.
I was interested in upgrading our old bikes, so after looking online for Giant bikes we decided on going to Highpoint Bicycle Super Store for a look and OMG once inside there is just that many bikes you don’t know where to look first, As we were looking around the most helpful and pleasant man assisted us with our questions, Nick is a great guy who displays a great sense of worth for the product and an interest in the customers needs, he is just a joy to deal with providing good customer service , we are more than happy with our new Giant bikes.Thankyou Nick and to Blake for going out of his way and helping us put our new bikes into our cars.
Bicycle superstore - Highpoint Service was above and beyond! To make the purchase i got prompt responses to my email queries during lockdown when I could not visit instore. Today on collection from the store the service was seamless and friendly. I Can not thank the team enough and the kind gentlemen that help sort out the delivery when we struggled to fit in the boot during the rainI regret not asking for his name. Instead of removing all the childseat and folding down the seat in the rain he had "an even better idea" and arranged delivery. He was kind and thoughtful, absolutely AMAZING. I am so excited to see my daughters face tomorrow when she sees her Malvern Star shorty for her birthday. You will see us coming back for servicing and for our bikes in the future.
Good store. Staff were helpful. Well built and serviced bike just recently with their complimentary 1st service.
Great service, good range of bikes. Bike services are also good. Bought another bike as a gift to someone that had the seat constantly move while riding, no matter how hard you tighten it. Ended up replacing the whole thing at another shop. Wasted time and some money doing so. Overall, still ok to shop here but I’d be extra careful when selecting my next bike, no matter what the price is.
Came in last week to get a bike and a bike rack. After purchasing the bike & rack I realised that my tow ball was loose which was causing the bike rack to rotate and the bikes biting the rear tailgate. Dan was helpful with recommending an appropriate rack to over come through issue patiently explaining the pros and cons of each product. I was extremely satisfied with the assistance of Dan and Nick through the whole process from choosing a bike , getting some accessories and even bringing in my other bike for a puncture repair. Keep up the good work guys. Will definitely b coming back for anything bicycle related.
The customer service I received by everyone in this store was nothing short of excellent. They were super knowledgeable, polite and helpful with all my queries. Special shout to Dan for making me feel like a million dollars on my new wheels purchase. Will be going back to get all my accessories in the future. Thank you
Great prices and awesome service. Had heaps of things fixed, upgraded and installed here with no issues. Everyone is super helpful and knows their stuff!
Super friendly bike store with excellent service. The after sales service here has been excellent. Everyone friendly and helped us sort some issues out when bought the wrong bike for my son which was completely our fault. Have bought a few bikes and had them serviced here and can highly recommend this store.
Really appreciative of the team at Bicycle Superstore Highpoint! Dan’s service has been outstanding and the care taken by Richard in assembling my bike was amazing. The guys are very easy to to work with and will definitely be back! 5 stars
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