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Reviews, get directions and contact details for Australia Post - Rosebery Post Shop

Australia Post - Rosebery Post Shop
"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 371 Gardeners Rd, Rosebery NSW 2018, Australia
Phone: 13 13 18
State: New South Wales
City: Rosebery
Zip Code: 2018


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed


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Reviews
I answered my apartment intercom with a "hello?" after the second ring not use to using my intercom's features and they heard it and answered with a tiny hello then the intercom cut out, but when I came down, they already left, but it is holiday season, so I guess the rush is understandable. The afternoon workers are kind of miserable. I guess if you're not there to pick up a delivery just go to a different post office like Alexandria or somewhere close to your workplace if you really don't like this particular branch.
What a depressing place! Every single time I’ve been here I’m a local resident so have to choice as to where to pick up my parcels, the line is out the door, staff are super low energy and unfriendly and not efficient. I hate coming here!
The staff are friendly and offer me great service when i visit first time. The place was a little bit crowd but they are trusty send something fast and safe besides so much crowed. I think we are lucky to have this post office.
The staff are polite, there is always a bit of a line though.
Time to re-educate these staffs, I agree with most of the reviews here and they do arrogant, impatient and not nice to people at all. If these staffs don't like to do their job, please fire them and hire new people, a lot of people would love to take their job and will do it 10x better!
Every time there is a huge queue. It is only open during office hours. Even when you assign someone to pick up your parcel over the app they don’t want to give the parcel if the person is not from the same address. It is being a pattern rainy days the delivery person send the package straight to the office without contact me when I’m al day at home. So frustrating!
One lady has long hair wear glasses provide Very bad customer services, don't understand why she still work there, If you have to go this shop, careful!
Only open 9-5 Mon to Fri which is ridiculous for office workers, long, slow moving lines, and rude staff who don't do the literal bare minimum in customer service. The woman behind the desk was looking for my parcel for ages, then came back and told me I must have already collected it I hadn't, then she finally found it, scanned it and stood there sullenly with the parcel and my licence on her side of the desk. I had to ask if I was good to grab the parcel and go, and she was like "yeah, yeah". How hard is it to go "here's your parcel, have a nice day"? Get a new job if you hate customers so much.
Went today Tuesday to this post office around 2pm which is a good time to avoid long queues. All staff appeared friendly especially the lady with curly hair. She was very patient and helped me with my return. Shoutout to the staff who works already hard enough during this lockdown! People should appreciate that instead of complaining 24/7
I don't know why this place gets negative reviews! The people there are quick, they're in an area with tonnes of deliveries, so sometimes they get busy. There's nothing wrong with having to wait in a line for five minutes. It's a nice little post office and I like that the same people work there consistently, so they know me now. I feel like everyone is doing their best and doing a good job. It's a little, local post office. It should be appreciated for being a very good little, local post office.
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