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Australia Post - Mascot Post Shop

  1. Mascot
  2. New South Wales Post Office

Reviews, get directions and contact details for Australia Post - Mascot Post Shop

Australia Post - Mascot Post Shop
"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 972 Botany Rd, Mascot NSW 2020, Australia
Phone: 13 13 18
State: New South Wales
City: Mascot
Zip Code: 2020


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
More than once, driver never rang the door bell nor dropped the pick up card. Found out all the time through the tracking number. Didn’t send the first notification email but sent the second one to ask you to pick up during certain days or it would be sent back to the sender. My husband went pick up for me. I had to write a piece of paper myself and assigned him to pick it up. They even asked my husband why didn’t he bring the proper pick up card or why wouldn’t I assigned him on that but the truth is we received none. Very bad, lazy, unprofessional service. Wish there was a second post office in mascot so I wouldn’t need to come here all the time!! It actually deserved zero star. I think google should really make that options possible.
8 years ago (18-12-2017)
Very bad customer service, the guy who worked on friday, 6 april 2018 was very rude to me. I showed him the tracking website that stated my parcel is delivered to and signed by mascot post shop and he said “if my partner said your parcel is not here then its not here”. He did not even say sorry. He gave me the super rude look. I wish they can hire more professional staffs.
7 years ago (06-04-2018)
So ive just realised that this no door bell ring or pick up card is a thing with this post office. Ive had it done to me a second time now where i have made sure im at home so as not to miss delivery but, again i heard no door bell ring and no pick up card was left in the mail box. If it wasnt for the online tracker that i was checking every few minutes id have no idea what was going on with my package. Seems like the delivery person is not doing their job properly with these many cases!
7 years ago (13-04-2018)
If only there is a negative star, their service even doesn't deserve 1 star. Rude and not helpful at all.The only answer you can get is "I don't know", "don't know why". Parcel never got delivered and no note or call to clarify it until you checked tracking status. On tracking status said parcel is at the post office but the lady said they don't have it. What kind of system do you guys have? Travelling more than an hour to get to this place only to be told your parcel not there and don't know why
7 years ago (13-01-2018)
Had on website closed at 5.30 I arrived 5.20 they could see me and ignored me. another customer arrived and notices on left side of door 5pm closed ! A simple sorry we are closed would make for better customer service.It was for parcel pick up due to no delivery to my work address which is occupied 9an till 5pm???
7 years ago (05-01-2018)
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