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Reviews, get directions and contact details for Australia Post Botany Post Shop

Australia Post Botany Post Shop
"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 2 Banksia St, Botany NSW 2019, Australia
Phone: 13 13 18
State: New South Wales
City: Botany
Zip Code: 2019


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed


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Reviews
Quick and efficient service and knowledgeable staff. All sorts of packaging options for domestic and international post and parcels. Assorted items for sale typical of a post office including stationary, store gift cards, greeting cards and wrapping paper as well as travel items. 15min parking available on the street and the Post Office as three customer parking spots as well that move through pretty quick
My experiences here have been positive and the staff here and always nice and pleasant to deal with here. Seems like those who are pressed for time try to cut in line or get upset about it when told to go to queue, which is ridiculous. I’m glad there’s a PO close to me and I’m grateful for their staff & services.
If I could leave less i would. Yhere is an older man there who is great. The woman who I assyme is the manager based on the arrogance she presents is unpleasant, unhelpful and overall I could only assume hates her job based o the level of venom you get for being a customer needing to pick up a package. Add onto that the usually unhelpful hours of operation and I am so thankful to be moving out of the area
AP shops are always well run and this one is no different. The shop manager knows my name and gets my articles without me even saying, I don't even really go there that often so I presume he and other staff remember the names and addresses of many locals who come there from time to time. That is impressive
Feel very sorry for the lovely Indian man at the counter. He is always polite and helpful and always seems to be alone working. Since the new manageress started this post office has become a nightmare. You wait for at least 3/4 - 1 hour. Need to take a packed lunch with you!
Good post office but the new staff arent too great. The ones that have been there for the majority of the time are the nicest and friendliest people, whereas the newer staff members are too strict and quick to get things done as if they had only 20 seconds to answer each customer. Nonetheless its exceptional most of the time because the good staff are usually working.
Service was to slow, and the lady manager is rude and ignorant. They really don't care whether there is a long line or not, not trying their best to make the service even quicker and efficient. They just moving so slowly, like intentionally doing it so customers would go away by themselves, because people have to wait 30 mins or even more just to drop a parcel. Horrible
Just about every time I come in here often it seems the staff are on slow time. I know there’s staff-to-customer rapport, but when the queue is to the door, the conversations need to be kept brief. I don’t know why Aus Post frequently sends me notifications to pick up my parcels from here, when I address them to my parcel locker. Update: It hasn’t changed, yes we all know the impacts of covid etc, but this place just doesn’t adapt. Queues out the door and up the road, then once you’ve waited 40 mins to actually get inside to wait another 30 mins, you find out why. 3 Counters,only one employee serving, And one other employee just standing there doing nothing. I hate it when Aus post redirects my parcels here when i have a parcel locker. Ohhh awesome and now just finding out that their “system” is down. trying to find parking around here is a nightmare, super slow service and employees talk too much to the locals.
There is a reason they had this low score. Just try here yourself.
Absolutely useless. Doesn't deliver to physical addresses and doesn't notify when a parcel is there for pick up even when it is a business. Aus Post we deliver - apparently not. Satisfaction zero - pity there is no negative rating.
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