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Australia Post

  1. Granville
  2. New South Wales Post Office

Reviews, get directions and contact details for Australia Post

Australia Post
"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 1/12-22 Railway Parade, Granville NSW 2142, Australia
Phone: (02) 9637 2094
State: New South Wales
City: Granville
Zip Code: 2142


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Literally the most incompetent people I’ve ever met considering they’ve been working in this post office for so long they have zero clue as to what’s going on and identity. She had a heart attack when I showed her my LEGIT SERVICE NSW ID that I have on the service NSW app and my brother had his name on the box and she kept saying it’s not him despite all his identification, receipt, email order for pick up. They speak to themselves right in front of your face in another language and make it as if they’re doing you a favor for simply doing their job and gets annoyed at the fact that THEY THEMSELVES don’t understand how to do this. WORST CUSTOMER SERVICE SKILLS BOTH FROM THESE WORKERS. I regret every time I miss the post man and see pick up letter stuck to my door with their LPO as the pick up location
I have been utilising Granville Post Office for my mail and parcel services since 2018. My experience with the Granville LPO has been very positive over the years and with every visit, I am made to feel welcome and receive quality service from the staff especially Pat and Maryme. I am satisfied with the service, waiting period, the staff skills and attitude. I would recommend this PO branch to all of my contacts. They are great people.
“Ridiculous...no delivery attempt made, no card left, no bell rang...just received message to collect the package myself...Ridiculous idea to have the place operate Mon-Frid 9-5 only? People need to take time off work to collect their things?” Glade I’m not the only one!!! Called complaint phone number but nothing they can do but kept send message and lecture me how I should not stop him while he was talking about how they can not help me to resolve this issues. And I used 2 days of my holiday to collect my parcels.
Went to Granville postoffice today to get a photo for a licence. Patricia helped me. She was wonderful !! Need more people like her in customer service. Friendly, patient and smiling. Good job Patricia
I find it ridiculous that a post office doesn't open on the weekends - people who work regular Monday to Friday jobs don't have time to arrive at your store by 5pm in the afternoon. What's the point of using this public service when it's unavailable to the general public... You can see that they placed a 'closed' sticker over their Saturday opening... What for?
The delivery drivers here are incredibly lazy or on a crunch for time. Often, they either LAUNCH THE PACKAGE even FRAGILE ONES into our door or take the effort to knock on the door, wait 5-10 seconds then immedietly leave EVEN IF they hear you call out. In the post office, a staff member we were with seemed really rude too. "What do you need" "Sign here" where's the hello, or any other manners. Wait times on some days are also just as bad with one person serving over 20 people queuing to the door. Would NOT reccomend.
I am very satisfied with the staff in the post office, every staff is very kind and friendly, but I am very dissatisfied that the staff who deliver the package is too irresponsible, the package may not be delivered and the doorbell may not be notified, I am waiting at home They sent me an email asking me to pick up the package from the post office without even hearing the doorbell ringing. Such a staff member is too irresponsible to deliver the package.
I went to pick up my parcel today , The customer service guy asked for ID and if I have received the SMS . He looked at my SMS and NSW driving License still refused to give me my parcel as he wanted to verify if I am working for Same company. It was very much intention to play tricks and misbehave with me as How can i receive the sms if my parcel is not there and 2ndly my driving license should have been more than enough to hold my identity. These guys are just the custodian of the product and not the owner but they are simple rude people and believe in misbehaving with customer . Never go this centre and I am going to raise with appropriate forum for the license given to those people to run the post. They do not deserve to have the ability to run it
This happens all the time. The postie working for this Granville branch is just too lazy. He never rings the bell for the delivery just straightaway takes the package to the post office for collection. I usually work on the weekdays so it's really hard for me to collect my parcel. There's been a lot of complaints about the postie but no action has been taken against him. I'll be taking this problem to the proper authorities. The postie just cares about his convinence not the job.
Very fast service, the stuff in there are very friendly and kind, they try their best to help
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