Audi Centre Gold Coast

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About

At James Frizelles we look after everyone!
Check out our Facebook page for new model releases, news and where to find us. Finding your new vehicle is easy at www.jamesfrizelles.com.au

Story

Few people know that James Frizelle, the founder of James Frizelles Automotive Group, started his working life as a mechanic in Sydney. Over 30 years later, the family owned business is still driven by James and his son Brett.

James Frizelle's Automotive Group was first established in 1985 and today is proud to be one of the largest and most trustworthy Motor Dealers in Queensland, with over 650 staff across six locations and selling over 15,000 new and used vehicles each year.

While there have been many changes in the motor industry over the past few decades, the values at James Frizelles Automotive Group haven't changed.

Since the Group was first established, we have focused on retaining our dedication to industry leading customer service, whilst continuing and growing our commitment to support the local community in a large capacity. Located in Southport, Nerang, Robina, Tweed Heads South, Lismore and Springwood; James Frizelle's commitment to preserve friendly Old fashioned Service has underpinned our position as a Dealer of Choice since 1985.

Our highly experienced staff are always ready to provide you with great advice and information on a range of passenger brands such as; Audi, Jaguar, Land Rover, Volkswagen, Chrysler, Jeep, Dodge, Mazda, Hyundai, Skoda and Isuzu UTE. In addition to the massive range of passenger vehicles available, we are also able to help you with all your commercial needs including; Volkswagen Commercial, and Isuzu Trucks.

Whether it be for Sales, Service or Parts, at James Frizelle's, we look after everyone!

Address: 62 High St, Southport QLD 4215, Australia

Phone: (07) 5583 8840

Website

ua.moc.tsaocdlogertnecidua@idua

State: Queensland

City: Southport

Zip Code: 4215

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews

Now this was a flash place! Not only do they have a multilevel car park and showroom experience they even have their own Audi "Quattro" cafe! The food was amazing and the experience was something I will not forget! The staff were extremely helpful and no stone went unturned even the managers and other staff all had smiles on their faces it was a very warm and fuzzy feeling and for a car dealership that really is hard to find these days! Everyone should come down and check it out

 7 years ago (18-04-2018)

I have an issue with their ability to process refunds of deposits. My partner and I in early JANUARY put a $500 deposit on a car, we then had a change of mind. 

We were told this deposit was 100% fully refundable, yet here we are, it's almost MARCH and we have called the centre over 10 times to be told 'we'll call you back'. Still no refund processed and god knows if it'll ever happen. 

So appalling! Total lack of care for anyone who isn't immediately interested in purchasing something then and there. Excuse after excuse about why they aren't able to put me in touch with their finance team. They even told me they had marked our refund as 'urgent' yet still, nothing. 

Never again. Customer service goes out the window once they take your cash. Go figure.

 7 years ago (22-02-2018)

A very good friend of mine (Glen Miller) put this review up but it appears to of been taken down.

Purchased an SQ7 which starts when it wants, I have returned the vehicle to service four times complete with the videos of it's not starting now to be told six weeks for the parts from Germany. I sincerely recommend anyone wanting a reliable European vehicle to purchase a Mercedes. After all for a couple of hundred grand you cant expect too much!

 7 years ago (02-02-2018)

A small note of appreciation for Jevan who was very helpful & went the extra mile to assist me as an interstate customer. He helped me materialise my dream of owning my S3. He has also kindly volunteered airport pick up – something i have never experienced in my lifetime! I cannot thank him enough for this extremely kind & generous gesture. I have never witness such amazing customer care in any dealership! Goes without saying, I shall definitely recommend Jevan to all my friends who would be on the look out for great deals & amazing customer service. Kudos!!

 7 years ago (20-04-2018)

A little less than two weeks ago I went to this dealership with the aim of test driving the Audi 200Kw Q7.  The sales consultant was engaging, competent , forthcoming without being overeager.   I was pleased with the encounter.  To cut the story short, I ended up purchasing the car in the showroom on the spot.  I have the car for a week now and have grown even more fond of it.

 7 years ago (06-02-2018)

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