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Animal Referral Hospital - Brisbane

  1. Sinnamon Park
  2. Carole Park Veterinary Care

Reviews, get directions and contact details for Animal Referral Hospital - Brisbane

Animal Referral Hospital - Brisbane

About

24 hour emergency and specialist vet hospital in Sinnamon Park.

532 Seventeen Mile Rocks Road, Sinnamon Park (near the Salvos).

Call us anytime on (07) 3172 0593.

Story

24 hour emergency service for all animal issues, with no appointment necessary.

Specialist referral hospital for all surgical, medical or oncology issues.

Caring, compassionate and experienced staff who will care for your pet like it's their own.

Australia's only medical and surgical oncology team. Brand new state of the art premises with Queensland's only high field MRI. Convenient location and 24 hour around the clock care for your pet.

Address: Centenary Technology Park, 532 Seventeen Mile Rocks Rd, Sinnamon Park QLD 4073, Australia
Phone: (07) 3172 0593
moc.stevhra@enabsirb
State: Queensland
City: Sinnamon Park
Zip Code: 4073


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: animal referral hospital sinnamon park, sinnamon park vet, animal referral hospital essendon, vet seventeen mile rocks, essendon animal hospital, animal emergency service, animal referral hospital melbourne, animal hospital jindalee
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Reviews
We are beyond grateful for the incredible care Pepsi received at Animal Referral Hospital Brisbane.nnFrom the moment we arrived, the entire process was efficient, compassionate and incredibly well organised. Admission to see Dr Lance Wilson took less than 20 minutes, which meant so much to us during such a frightening time.nnA very special thank you to Dr Lance Wilson for his skill, professionalism and prompt treatment of Pepsi’s severe IVDD, and to Dr Rachel Hill for her kindness, support and compassionate care throughout the long weekend. We always felt completely supported and reassured by the team.nnWe were also so thankful to be able to visit Pepsi every day in a private consultation room, which made an emotional situation feel much more personal and comforting.nnPepsi’s surgical scar was incredibly minimal, and it was obvious how skilled and precise the surgery was. Watching his recovery and seeing such a drastic improvement each day has honestly felt like witnessing a miracle.nnThank you to the emergency, critical care, surgery team, nurses and staff for treating Pepsi with so much love and care throughout everything
Yesterday we had to take our dog to ARH for further specialist attention. Sadly we said goodbye to him in the evening. This was the first time we have been to the hospital and we were very appreciative and impressed with the care and support the staff provided. It was a sad time for us and they were very considerate and supportive throughout the process.
If I could give a zero review I would. This morning experience was the worse I have ever experienced in customer service. This morning one of my dogs required urgent attention to attend to a puncture would around his eye. He was losing quite a lot of blood. I arrived and was treated curtly by “Ronah” a woman with glasses and a short haircut and zero empathy. I have been here before so they already had me in the system. She told me I could have 2 options see an emergency vet or wait until 9am for a surgery consult. It was just after 7am so I didn’t want to wait for 9am for Odin to be stiched up. I was then told that if an emergency vet saw him shortly I would have to pay on top of the 220 consult and additional 110 for an internal transfer for it to go to the surgeon. Quite frankly I could care less about the extra 110 I just wanted my dog attended to asap. Nonetheless it was just a stupid unnecessary procedure designed to gouge the consumer. Dealing with this person was like dealing with a public servant with zero empathy and her just going through procedural nonsense because she didn’t have the intelligence to understand that the dog was suffering and to get to the fastest most effective care outcome. I have a background in healthcare, having at one stage ran a team of 1200 GPs statewide so I know poor patient care when I see it. After waiting an hour and losing complete faith, I called my normal vet and he was like that’s garbage just bring him over and he was operated on immediately. When I dared to object I was told by her that she didn’t want to deal with me and to talk to her manager who was obviously someone in administration as I asked if her manager was a vet and she said no. Prime example of what happens when no professionals manage in health care, they have no idea and these are the outcomes. When I walked away I watched her make childish gestures behind my back to her colleague at the desk which was shameful display, highly unprofessional and shows the character of the person.nBefore anyone brings their animal there I would first check that your own vet can’t deal with it. I would also make sure they aren’t ripping you off for what they are doing. And I would insist in dealing with a veterinarian not some admin boffin who ultimately has no idea about patient care. Animals are patients and there owners should be treated with empathy and respect. I’ve also noticed that a lot of the positive reviews for these guys have been bot driven and are fake. What will happen now is some from the PR team will write a response that says they did nothing wrong and that it was all my fault. They take no responsibility. Even in their responses to bad reviews they lack empathy.nI did read all the negative reviews on here and they all say the same thing. They care only about money, they do whatever they can to drum up more cost, and they totally lack empathy. If you read those reviews you will see there are some very serious allegations of malpractice and if they were human patients there would be some very serious investigations and repercussions for the organisation. Unfortunately there is little oversight into the pet industry.
My dog Wedgie was a patient at ARH throughout all of 2025. We primarily saw Dr Rosemary and her team in oncology almost every week. We got to spend 11 wonderful months more with our girl and she made it 6 days past her 5th birthday before she passed away. We've been meaning to come by with donations and a thank you gift for Rose and Jamie I'm so sorry if i spelt your name wrong Jamie especially. We just haven't been able to face coming back yet. From my partner Chris and I, thank you. We are grateful we got almost another year after her cancer diagnosis. The entire team at ARH are amazing.
Great vets . Our French bulldog had IVDD surgery this week and she was very looked after by the doctors and nurses. Our dachie Gucci has had IVDD surgery here too and she made a complete remission and went from stage 4 to now fully functional, healthy and living her best life post surgery. Just goes to show they have great, high standards and quality care for the animals and they’re in the best hands here . Surgeons are skilled. They kept us updated regularly. And they look and treat the whole pet don’t just dismiss symptoms. I took Armani to another vet where I was told she must just be tired and have dehydration to take her home. I did and she deteriorated. So we bought her to Animal referral hospital in Sinnamon Park, and the vet was empathic understanding had great clinical knowledge and took Armanis symptoms seriously , administered IV fluids. Tick treatment and painkiller’s Armani needed to stabilise then she went for MRI and surgery and everything went well and she’s recovering great. Personally I wouldn’t waste time on other ED departments would come straight here if you want the best care for your pet
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