I had surgery last month for the first time in my life and I was so nerves about that . But I have to say all staff are awesome , kind and fantastic. Since I stepped in hospital they supported and care me like a mom till discharged. I am very grateful for their efforts.
I would like to thank the doctors and nurses and support staff who looked after my father on Ward 1 West. Their professionalism, attentiveness and caring attitude has been most welcome and appreciated. They are a wonderful team who really look after and care about the people in their care. They are a great and effective team. A rarity these days. The dated facilities and equipment makes their performance even more remarkable.
My husband recently spent time in 2west. He would not shower in the hospital because of the condition of the showers. The premises are so sad. He said they must hand pick the staff who work here. They are all amazing and make sure the patient always feels good once they leave your bedside. Thank you for your care.
A big thank you to EVERYONE involved in my care for gynae day surgery procedure! All the staff at all levels were lovely and caring, even got a follow-up phone call to see how I'm recovering post procedure the next day. Facilities were fresh and clean I've seen private hospitals in worse conditions. Sharon and her team are just fantastic, thank you for looking after me!
Great service and medical service, I was admitted on a Saturday afternoon, we live in a great country I need to thank the nurses and Dr Evan Ng for the treatment I received after what I believe was was caused by an iron supplement overload side effect. Keep up the good work!
I would like to thank the whole team at the Emergency Dept over Dec 21-22 for making my unexpected visit from a frightening one to yet anotherpositive one within my circumstances. The professionalism, compassion and patience of staff generally is always a comforting experience when unfortunately I’ve had to attend emergency. This time was no different. Especial shoutout to young Dr Gorvin, I wish I could name all the lovely nurses I met, all angels. Thank you so much. Sadly I had to be transferred to Maroondah, but I’ll tell the outcome of that story on a separate review
I found the quality of care after my day procedure which then turned into an overnight stay to be of much higher standards than other hospitals, staff all were so friendly and made me feel safe.
10/10! Firstly, all the staff were very personable. I was treated like a valuable person by each nurse that attended to me, they were friendly empathetic and constantly checking on my needs. Prior to going “under” the surgery team were so great to put my mind at ease, positive and calming with a few laughs. The hospital itself was very comfortable, warm and pleasant. I could have easily spent another night! I can’t speak highly enough of this hospital, and had such a positive experience. Thank you to all who made the effort to treat me like a person, not a number. I would definitely recommend!
I've just been released from Western Side General Surgery at William Angliss Hospital, after an overnight stay for a complex hernia op. I'd like to give all of the Nurses and staff a 10 out of 10 for their care and general patient rapport. Not one bad thing to say about any of you whatsoever. A nurse called Eilish in particular stood out. Working a 12 hour shift through the night on only a 20 minute break, and in very trying conditions, whilst some patients took it upon themselves to abuse the nurses to the point where security had to be called, this young nurse never missed a beat. I was very well cared for while in obvious pain. I had every step explained to me thoroughly, and she was just as diligent at the end of her shift as she was at the start. Can't thank her enough. What a star! To all of my fellow Australians in the ward that night, complaining about food, care, staff, etc. Please remember that all of these things were provided to you for free, and maybe step back and have a long hard look at yourselves. Thanks again all Angliss staff
I recently visited the ER and short stay unit and was treated absolutely amazing. I felt heard and valued as a person and not just a number. The nurses and doctors took their time to really care for me and went to many lengths to make sure I was fine before I was sent home. As someone who has been traumatised by the health system they really helped change my mind. The food was absolutely amazing. I was never waiting too long and was checked on very frequently and made sure I was comfortable. Everything was explained to me brilliantly many times and I never had any doubts. By far the best public hospital absolutely recommended!