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Reviews, get directions and contact details for Andersens Helensvale

About

The respected name in Floor & Window Coverings www.andersens.com.au

Story

There are many compelling reasons customers make Andersens their first choice in flooring. Andersens has been trading for over 60 years and is now the largest retailer of floor coverings in Queensland and Northern New South Wales. Our extensive range includes carpets of all styles, types and colour tones, ceramic tiles for floor and wall applications, a complete range of real timber and laminate timber flooring, as well as cork and vinyl flooring products.

With Queensland’s biggest warehouse, filled with the widest range of quality carpets to suit every budget, you’ll get the carpet you want, when you want it. And because of our massive buying power, Andersens has the price you want too; the lowest price – guaranteed! To help you achieve the “total look”, our professionally trained colour consultants can assist you in choosing and coordinating your new floor coverings to blend perfectly with your new or existing decor.

What’s more, we can make your selection process even easier by bringing our 'Showroom on Wheels' to your home or business. Finally, to give you complete confidence, we have introduced a series of guarantees, including an exclusive ‘30 Day Carpet Replacement Guarantee’, our ‘Life of Your Carpet Installation Guarantee’ and ‘Lowest Price Guarantee’ – all aimed at giving you total peace of mind. So you can put your total trust in Andersens, the respected name for over 60 years.



"With our floor and window covering experience spanning more than 6 decades, we've worked this far with every type of flooring and window furnishing types. From vinyl and timber, laminate and hybrid to carpets, cork, rugs, blinds and shutters.We offer superior products and installation services backed by real guarantees. So, whether you're building, renovating or simply want to learn more about the options available to you, Andersens is the perfect place to start. Visit our showroom today or give us a call and we'll bring the store to you! We service the following areas: Gold Coast, Helensvale, Hope Island, Coomera, Upper Coomera, Ormeau, Pimpama, Maudsland, Oxenford, Carrara, Pacific Pines, Coombabah, Paradise Point, Runaway Bay."
Address: Homeworld Helensvale, 32/502 Hope Island Rd, Helensvale QLD 4212, Australia
Phone: 1300 304 254
ua.moc.snesredna@elavsneleh
State: Queensland
City: Helensvale
Zip Code: 4212


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 2:00 PM


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Reviews
A huge thank you to Jimmy, Gaylene and the installation team we love our new carpet. From the moment we walked into the showroom the service was friendly, knowledgeable and professional. We were on a tight time frame to have the installation completed and from the beginning that was not an issue for them. Their expert advice made our choice of carpet an easy one which otherwise would have been difficult and time consuming. Their service went so far as to include the coordination of the removal and reinstallation of internal shutters for the carpet laying. The installation team were awesome, arrived on time, were very efficient and extremely neat and tidy in their work. They also offered some very worthwhile advice on post care of the carpets. The entire experience was seamless and we are extremely happy with the finished product. We most certainly will not hesitate to use their services again in the future and will highly recommend Andersen’s Helensvale to others.
BEFORE & AFTER A 5 STAR SERVICE What a difference Andersen's Helensvale has made to our humble home! My husband and I had a unique request for our storage mezzanine/guest loft and found the solution at Andersen's. Walking in, you instantly feel welcome. They don't oversell, were always honest, offering sound advice and worked within our budget/limitations. Also in luck, we had a quick turn around and within 3-4 days our flooring was installed! Wouldn't go anywhere else, these guys have become my go to in flooring. Always happy to support a local and family run business. Many thanks to Jimmy, Gaylene and family!
I was looking to change my flooring to hybrid floors and had visited a few flooring stores at homeworld Helensvale, Gaylene at Andersen’s was the only sales representative I encountered that was professional, friendly and knowledgeable. She assisted with initial information, came out for a measure and quote and provided consistently high service with every interaction. I ended up booking in and had Martin install my floors and they look incredible. Martin was friendly, professional and took care with the installation. He worked efficiently and the floors were installed perfectly. I subsequently had the other storey of my home completed with Gaylene and Martin and they again did an amazing job! Would highly recommend them for any flooring needs!
Love my new hybrid flooring looks great. The service provided by Helensvale was outstanding. I also had new carpet installed which feels so luxurious under foot. I can’t recommend andersens Helensvale strongly enough. Very happy customer here.
Great communication, product and price. Sales staff, Gaylene, very helpful and informative. Install scheduled within a week. Guys were careful so as not to damage walls and did a great job of installing my new carpet. Highly recommended
We love our carpet from Andersens. Their customer service is 5 star! We received lots of follow up phone calls keeping us up to date with our order. Our carpet was installed to perfection. I highly recommend Andersens Helensvale.
We had the old carpet taken up and replaced when we bought our new home. It not only looks beautiful but with the Gold class underlay that was not much more expensive it is so beautiful to walk on, everyone who comes to visit loves to take their shoes off and feel the quality of the carpet. I would recommend Andersen Helensvale to anyone looking for quality products, salesperson and workmanship L Davis Eagleby
Recently had our carpet replaced in our two story house… we had stairs plus living area upstairs replaced with Laminate timber, & new carpet in 3 bedrooms.. Gaylene was extremely helpful & looked after us..Andersons had the right colours that we chose, we did get other quotes, but we were very happy with Andersons. Their tradesman did a great job, very impressed..
We recently had Andersen's Helensvale install blinds, sheers and plantation shutters in our home. From day one when we walked into their lovely store at Helensvale, we were given the greatest customer service and treated brilliantly. We were also given very realistic expectations around waiting times, purely based on materials being ordered and shipped in. The communication from Andersens Helensvale was on point and our items actually arrived much quicker than anticipated. The quality of the material for the blinds and sheers are outstanding and the installation is flawless. We dealt with Ronan who measured and quoted in the initial phase and he installs as well. I think this is what distinguishes them from other businesses out there, in that you primarily deal with the same one or two employees from start to the end installation process. The quality is impressive and I am very impressed by their service. Our newly built home now looks stunning since their recent work on our blinds and sheers and we'll be getting them back early next year to install more.
Gaylene from Andersons was great to deal with and even helped us get a carpet in that they didn’t have in store. When it came to installing the carpets the worker had all the old carpet and the new stuff done in no time at all. The whole process was stress free, I couldn’t recommend Andersons Helensvale enough to anyone looking to have their floors done. Thanks again!
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