Sudima Auckland Airport

Great hotel; great location; very clean and well maintained, Prompt service too but sadly the staff was missing the warmth though. Very transactional - complete absence of warmth, connect or even a smile. Took my team of 20 for an overnighter, but little disappointed with service being very cold & indifferent. Def Sudima can do better. Hope it does in the future.

Recently I stayed here for 3 nights & it was DREADFUL. They overcharged by credit card without informing - Unauthorized Charge. Air con was not working in the room they duty manger offered pedestal fan, then it took 2 hours for them to change my room to an altogether different floor, The new room had a bathroom leakage issue, sockets were not working properly, the aircon went was full of dust, when you rest on the bed the air went is placed exactly on top of your head, you will need to sleep exactly under the dusty air went which makes weird noises during night time, On the last day of my stay, we were sitting next to the bar area a hotel person came and told us not to eat anything in a rude manner, then with next 10 seconds another hotel person came & told us we remind you do not eat anything – even though we were not eating any thing and we did not had any intentions of eating still they harassed us like we have done a crime and all this happened within 30 seconds. Please stay away from this place, there are many better options available

Disgustingly over priced room service that charges $5 for it be delivered to your room and not even by a human.nThe menu on their website was out of date by 2 years! We rang to make a room service order but the fish n chips were not available so had to order 2x fnc kids meals to make up for 1 adult main.nOrdered a main sized fried chicken which consisted of 4 tiny pieces of chicken. I'd hate to know how many pieces you get for an entree!nKids fish n chips where the fish was definitely not fresh and stunk our room out.n$7 for a 200ml bottle of ginger beer is criminal!nFor $99?! Not worth it!nI asked the reception if their restaurant menu was different to the room service menu as there was no information anywhere in the room. She didn't know and told me to go ask them at their own restaurant.nThey charge to use their carpark which didn't say anywhere on their website and we were not told when we called to make sure our room was booked.nAlso it states SOUND PROOFING yet you.can hear everyone walking passed the room.nWater pressure is laughable it barely trickles out.nThank god we are only here for 1 night!nIf you want a nice place to stay before or after a flight, don't bother coming here. Waste of money!

Plenty of parking at $5 per 24 hours.nReception very efficient. Polite and ran over how everything works. A+nnWe ate dinner in the restaurant. $38 for a burger no bigger than a big Mac is a rip off.nSide of seasonal vege, carrots only got shown the hot water, ie raw.nService slow.nnPool and gym good.nLets be honest you stay for the location. So close to the airport.

For the price we expected better, up to the same standard as the city hotels I’ve stayed at eg. Marsden Viaduct, Quest etc…But these rooms are lacking, it’s basic tv channels, no hair dryer, no microwave, no plates etc, no rubbish bin in the room only a small one in bathroom, no tissue boxes in the room. Just lacking so much! Honestly you can find a much better decent hotel in the CBD for the same price! The pool is nice & gym is ok though but wouldn’t stay here again when there are much better options around.

Directions to Sudima Auckland Airport with public transportation

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