Naumi Auckland Airport Hotel

The hotel has a lovely lobby and friendly staff. The bedroom was spacious and comfortable but not soundproof so we were kept awake for a large part of the night by people coming and going and children running up the corridors and shouting. An airport hotel needs better sound proofing. The restaurant food was limited in choice especially if you are vegetarian, and the food was average.

From the moment I arrived, I was struck by how stunning this hotel is—every detail is thoughtfully curated, and the atmosphere is both elegant and inviting. What truly sets it apart, however, is the impeccable service. The team works in perfect harmony, creating a seamless experience that makes you feel genuinely cared for at every step. It’s rare to find such consistency and warmth across an entire staff, but here it felt effortless. I honestly couldn’t fault a single thing—an exceptional stay from start to finish.

I booked a day room here while I had 8 hours to spare at Auckland Airport, and it was the perfect choice. The room was bright and sunny with a lovely balcony, which gave me fresh air and I had space to work comfortably. The bath was amazing and I really appreciated that it wasn’t a shower-over-bath setup. I was able to get a full day’s work done in peace and parking was super easy with free street parking nearby. A really comfortable and convenient option, I’d happily stay again.

Good staff, poor food & facilitiesnnLovely check-in staff and an amazing shower were the highlights. Unfortunately, our balcony overlooked rubbish, we were woken by trash collection, and cleaning times were disruptive. Bar service was confusing with missing ingredients and no decaf or soy milk. Catering was the biggest issue despite allergy emails, meals weren’t plated separately, early food was poor frozen cake, blue cupcakes, plain rice with tofu. Things improved slightly later with a decent noodle dish. Fine for an overnight airport stop, but not suitable for conferences or longer stays.

Don’t listen to anyone—just go, stay, and feel the difference!nBeautiful hotel with lovely, welcoming staff. I got the best price in Auckland by booking directly with them. Check-in was super easy, and I decided to upgrade my room—totally worth it!nThey even offered me a complimentary bottle of wine red or white—your choice! at check-in, which was such a nice touch. The room was spacious, the bathroom had a bathtub, and everything was clean and comfortable. It didn’t have a great view, but honestly, that didn’t matter to me.nBreakfast was included and absolutely amazing—one of the best buffets I’ve had, with so many options. Housekeeping was fantastic; the room was spotless and the bed was made the next day, which I appreciated.nCheck-out was quick and easy, and the Indian lady at reception was super helpful and kind.nOnly one small suggestion: it would be great if they could include at least two bottles of water in the rooms especially in upgraded ones.nOverall, a great experience and I’ll definitely stay again!

Directions to Naumi Auckland Airport Hotel with public transportation

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