New World Supermarket St Martins

An open front pet-food fridge is consistently too warm for safe raw meat storage. We have returned rotten meat for refund three times and reported it to staff. They were dismissive and failed to rectify the issue. The ‘Jimbo’ products are clearly warmer to touch than at other New World stores and there is no thermometer on the fridge. We feel unheard after 13 years of weekly shopping and we now travel from Lyttelton to Merivale or Durham Street stores - where the pet food fridges are at the correct temperature and the product is properly merchandised.

A very pleasant shopping experience. The mall is clean, spacious, and well-organized, with a good variety of shops and dining options. Easy to walk around and definitely a nice place to spend time.

A huge thank you to Helen for going above and beyond. She took the time to show me exactly where to find those hard-to-locate products, stopping her tasks not once, but TWICE, all with a warm smile nShe's a true asset to New World St Martins - super helpful and customer-focused. Sincere thanks Helen

It is my local.nBut I avoid it.nHigh pricesnSurly service at times.nIcing on the cake. Getting charged for things I didn't buy.nFrequently over changing errorsnThe response from staff was off hand to say the least. Didn't get an apology at allnnAlways check your receipt!nnBetter still go somewhere where prices are better and you dont get charged for stiff you didn't buy

Lovely lay-out, good selection of groceries and love that they still have a Deli and Bakery section where most supermarkets have moved to pre-packaged goods only. They have Lotto and also a Cafe at the entrance too.

Directions to New World Supermarket St Martins with public transportation

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