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Kmart Papanui

  1. Canterbury
  2. Chri̇stchurch Department Store

Reviews, get directions and contact details for Kmart Papanui

Kmart Papanui
Address: 100/148 Langdons Road, Papanui, Christchurch 8052, New Zealand
Phone: 03 354 1700
State: Canterbury
City: Christchurch
Zip Code: 8052


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

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Reviews
Hopeless staff at customer service. spend $81 this morning, very disappointed for one t-shirt as it's on clearance and have further discount in store on clearance but there staff refused to listen and help at customer service desk, she simply not bothered said the t shirt you pick is new stock at full price and the other one with discount clearance price is old stocksame t-shirt.. She don't even bother to check the price online..nnWe'll on kmart website it's says $8, but this customer service person is not even updated on the promotion sale kmart doing at the moment... she said to me if the price tags says $18 that's the price to sell.. Are you kidding me.??nnGrow up and have some respect for your company and the responsibilities you have been given...this person should not be at counter, she should somewhere away from customer service.. I'll update the name of this person once I'll find here again in kmartnnI live in papanui and always suport local businesses but this experience was not nice to go back gain..nnWaiting for kmart reply...
Gosh the shop is such a mess! I couldn't find the trousers I was looking to buy & there was no staff around to ask for help... There's big trolleys around that you have to push past some completely block the isle & you have to go around. I couldn't get to the cushions i was wanting to buy at all they were blocked by big trolleys.
Shocking negative reviews on here re: Customer services. I guess the management doesnt do anything about it as this afternoon 8th Sep around 3pm. The old lady shoulder length hair at the customer service counter was very rude & arrogant. I went back in store to return faulty wireless phone charger i've bought yesterday with the original receipt, but the old lady at the customer service counter decline to give $ full refund and offer a store credit instead. Because I used PAYWAVE to pay & the last 4 number on the receipt didnt match on my visa card.nI logged in to my online banking to show her the purchased transaction w/ same visa card. But she still declined in rude way. I' ve asked to speak the duty manager. Duty manager turned up, I explain to her she still declined and very arrogant Power trip. End up i aggreed for store credit as i cant be bother to argue with these clueless people.nIt doesnt make sense to me why they refused to give my money back. First off their product is faulty, item still in a box & with the original receipt.
Really disappointed at the fact that you have to show your receipt before exiting the store. I don’t touch receipts due to them being proven to be poisonous due to high levels of BPA and other chemicals, and was asked to present one before leaving the store. When I told the staff member that I don’t touch receipts, he looked at me like I had lost my mind and then asked for me to show my banking app to prove I had purchased my items - shocking. As a customer, it is hard to feel valued when you are forced at the door to prove you are not a criminal. This store would do well to remember that despite the fact that they are a large chain store, they wouldn’t be in operation without customers.
Stood in a queue for 10 minutes for the privilege of using a self checkout machine then had to queue again to show my receipt on the way out and prove I wasn’t a thief - as if anyone would want to steal the plastic junk sold here - which is of poor quality even for the price. These guys are happy to bank the cost savings from using self service while not wanting to accept any of the risk inherent in that. Do yourself a favour and buy the item you need at Briscoes while it’s on sale. It’s a short walk away, will be better quality and they’ll treat you as a customer, with the assumption that you’re basically honest.
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Kmart Papanui map

Directions to Kmart Papanui with public transportation

Harewood Rd near Wilmot St 250 meters
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27
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Harewood Rd near Marble Wood Dr 270 meters
125
27
Oc
Harewood Rd near Marble Wood Dr 270 meters
125
27
Oa
Harewood Rd near Wilmot St 290 meters
125
27
Oa

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