ibis Auckland Ellerslie

The location was ideal, and parking was readily available. The staff provided excellent service. However, the elevator service to my room was inefficient, requiring extended wait times and repeated button presses to reach the ground floor. The lobby's ambiance was unremarkable and did not align with typical hotel aesthetics. The room and restroom sizes were notably compact, especially considering the price point. Competitors offer superior modern furnishings at comparable or lower rates.

The Ibis Ellerslie is in a good location with easy access into the CBD via Greenlane Station less than a 5 minute walk. The accommodation is average and felt a bit weird having it connected to the Novotel same entrance, check in/out, restaurant, bar etc. Rooms are small but OK for a 2 night stay.

Stayed 5night.One of the best service we have received yet.a special thanks to team housekeeping to make our anniversary so special. They made special decoration for us which was very surprising when we entered to the room,day to day cleaning was impressive. Great and friendly service from team F&B.front office was awesome ,special thanks to guysorry ,forgot name at night who was helping a lot for car park. Food was awasome..overall very caring & great service from the hotel,strongly recommended and definitely see u again.

This hotel is pretty affordable and packs excellent service and provisions for the price. We loved the staff, breakfast was included and absolutely delicious. Our room was very small but very comfortable and clean. We would stay at IBis again!

While I appreciate that the hotel may have been fully booked, our check-in experience was very disappointing.nnWe had two rooms booked. The first room was not available until 3:30 pm after a long wait, and the second room was still being cleaned when we had to leave at 4:30 pm for the Ed Sheeran concert. During follow-up, we were informed that the original second room allocated to us had been taken.nnThe reception staff were polite and courteous throughout; however, the delays, lack of clear communication, and the handling of the room allocation were unacceptable—particularly as we were travelling with two children.nnDue to this experience, we will not be staying again.

Directions to ibis Auckland Ellerslie with public transportation

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