Grand Millennium Auckland

Gorgeous place to stay. Spent 2 nights here. The reception was excellent, very helpful staff and smelled very nice and clean! Plenty of elevators so no need to wait long. The room was great, although it had a broken interior door, no biggie. Pool and gym facilities were great, and parking was easy! Had to pay 25 per night to park, but this was expected. Walkability: Close to everything in town centre, only 30 min walk to museum and parks. 5 mins walk to Aotea centre and about 10 mins to a Countdown and other food shops.

Loved our one night stay. Room was very clean and warm midwinter, comfy beds, powerful shower, car parking provided for $35 fee. We had our two young kids with us and sharing the two big beds worked well. No facilities other than a jug, cups and a small fridge. Microwave would be so useful! Cannot access other floors with your room card so make sure if multiple rooms booked that they're all on the same floor or it's a significant hassle.

I would recommend this hotel. It is nicely located inside Auckland City Centre and about 5-10 mins walk to Queens Street, the shopping area. Parking is easy at $25 for 24 hrs with multiple entries. The hotel staff will help you to register your vehicle via the parking system, and the car plate recognition system will ease your entry/exit. The hotel room is spacious, and fits 2 queen size bed, one coffee table with 2 Arm Chairs. The bar counter provide many types of beverages Sachets. Toilet is spacious too. It has both bath tub and shower room. However, I was surprise to know that they don’t provide tooth brush/shaving kits I don’t need actually. There is a gym, pool and sauna it was out of order at Level 4. But the pool was very heated. Just normal temperature. The breakfast has good selection of English breakfast, self-made Pancake machine, raw honey, salad bar, gluten-free pastries, etc. the dining environment is good with pipe-in music. While normal coffee & tea Sachet are provided, they charge extra for machine-made gourmet beverages, such as, hot chocolate, flat White, etc. however, staff failed to pre-inform us about the extra charges. They should made know to the guests prior to ordering.

First time at Grand Millennium. Front desk was friendly and helpful. I was suprised how big it is. Room was tidy and big. There was a , which is a plus. Centrally located, so you can walk to K-road, or Queens street. Downside will be parking, you have to pay for it, even as a guest. But it was wasn't much. I didn't eat at the hotel because I wanted to explore K-road and it's nightlife and great range of food. Rooms: Tidy and large. Came with a bathtub, it was quiet as well, being centrally located. Safety: Feel safe walking to and from the hotel. Walkability: Centrally located, so you explore parts of the city.

Grand Millennium is a weak contender in the Auckland hotel competition, especially in comparison to relatively more affordable and welcoming alternatives nearby. The rooms are spacious, but do not feel modern or premium. The service is responsive but not amicable, especially because many of the staff seem frustrated. However, Grand Millennium's biggest issue is the hotel's lack of accessible entertainment and dining options. The elitist and pretentious restaurants, amenities and events offered by Grand Millennium are unapproachable and unnecessary. It is of utmost importance that Grand Millennium Auckland remembers the fundamentals of hospitality before focusing on special features.

Stayed for 3 nights recently and absolutely loved this hotel. Staff could not be more helpful and friendly. Beautiful room . made our mini break to Auckland a lovely time with great memories.

Very stressful to say the least. I called a the day before to see if we could have an early check in as we had to drive a couple hours reception said no problem. Called on the day and the reception staff were very rude and arrogant. The rooms are very outdated and not very comforting at all. After not being able to get in touch with room service for an hour and there was no information on what could be ordered my husband and I went down to the bar to grab some drinks to try and relax us but the bar staff were rude and not very friendly. Also cannot believe that we have to pay extra for parking and the reception was not very helpful at explaining anything to us. We will NOT be back.

Very nice business and vacation hotel centrally located. No need to pay twice as much near harbor. Clean well appointed rooms and large bathrooms. Great buffet breakfast.

Well it was pretty OK. We Asked to check in a little earlier than usual and they did all they could and we were able to check in around 11 which was nice of them ! The rooms were clean but the pictures showed a big spa tub next to the bed and it turned out they don’t actually have those so they were pretty misleading. The TVs were not great. The screen mirroring function didn’t work with any of our devices so we were unable to watch anything except the cable they have that had a paltry selection of channels. We call the helpdesk about the TV situation and they said yeah it doesn’t work but don’t worry we’re upgrading our TVs next year. Which is great, if we were staying there next year but obviously that would not help us in our current situation so it didn’t make me feel any better. we asked if they had any HDMI cables so we could possibly connect a laptop to the TV and they didn’t even have any which is kind of weird do you think they would just have one lying around but OK. We went to the indoor pool and it was fine but the water was just a little too cold to be comfortable unless you’re just using it for exercise. The breakfast was not included and was quite pricey for the small amount of options with small portions. also construction is being done right outside our room and it’s pretty noisy. All in all I wouldn’t call this a four-star hotel, I think it’s a three star at best. I think it’s not too much to ask to have functioning smart TVs in the year of 2022 for a hotel at this price point. sounds spoiled but we spent a lot of time in our room just watching TV with commercials like it was 1997 but it’s fine I guess. I just expected more for the money and the pictures we saw on the website. But the service was fine and they were nice. All in all I give this hotel an “it’ll do I suppose”.

My husband and I were absolutely NOT happy with the check-in process.We were given this certain room and when we opened it, there were already guests inside.The couple who were in the room even shouted at us.It was awful.I was carrying my 7 month-old baby that time.We can't blame them for their reaction and we can't be blamed as well because we were given the same room key cards.My husband complained in the reception and we were made to wait for almost an hour for them to give us a different room. Hubby and I were already tired and our baby was already fussy and tired too. It was really not acceptable. It was awful and a traumatic experience to be shouted at by other guests while holding my baby.Hubby told the staff about that too.They didn't even make extra effort to check on us after we have settled in. They just got us a different room and that's it. We went there to be relaxed. But we got more stressed instead.