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Europcar Christchurch Airport

  1. Canterbury
  2. Chri̇stchurch Car Rental Agency

Reviews, get directions and contact details for Europcar Christchurch Airport

Europcar Christchurch Airport
Address: Christchurch International Terminal, Christchurch Airport, Christchurch 1225, New Zealand
Phone: 03 357 9202
State: Canterbury
City: Christchurch
Zip Code: 1225


Opening Hours

Monday: 7:00 AM – 1:30 AM
Tuesday: 7:00 AM – 1:30 AM
Wednesday: 7:00 AM – 1:30 AM
Thursday: 7:00 AM – 1:30 AM
Friday: 7:00 AM – 1:30 AM
Saturday: 7:00 AM – 1:30 AM
Sunday: 7:00 AM – 1:30 AM

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Reviews
Super happy with the service provided by Europcar Team here at Christchurch Airport!nResponsible, friendly, straightforward and accomodating staff they have! Special thanks to Elliott and Charlie, who patiently and kindly making sure that I am happy and feel comfortable with the vehicle I am ordering. It is assuring to see the young generation taking and doing their job so professionally! Happy customer here, and that is how you should treat all customer - no forcing, listening and responding to their needs!
I had a wonderful experience renting with Europcar. The staff were attentive, friendly, and gave excellent explanations throughout the process. The car I received was in brand-new condition, with less than 100 km on the odometer, and it was an EHEV model that performed far better than I expected. Overall, it was a truly positive experience that exceeded my expectations.
I had a very good experience with Eurocar at Christchurch Airport. When I first checked the car given to me, I noticed that one of the tires had a puncture. I immediately informed the staff, and they were very accommodating and quick to act. Without hesitation, they replaced the car right away, making sure our safety would not be compromised during our long drive from Christchurch to Queenstown. Their customer service in that moment was excellent and reassuring.nnThe only downside is that my deposit has not yet been refunded, even though several days have already passed. While I completely appreciate their prompt assistance and the smooth replacement process, I hope the deposit refund process could be faster to make the experience fully seamless.nnOverall, I would still recommend Eurocar for their professionalism and commitment to customer safety.
The car itself, Honda Z-RV was excellent. On pick up it was not ready so I waited 30 minutes later than agreed start of rental. Once I had the keys and walked to the rental car bay I found that the interior of the car had not been cleaned, rubbish on floor, mud and sand on seats and floors. I decided not to ask for cleaning as I was already late and cleaned it myself. Staff was very nice both when picking up and returning. The car felt new and amazing other than the fact it had not been cleaned inside.
The service agent was very helpful and good. Car was brand new and in good and clean condition. However, was told that if we did not use the snow chain we will not be charged. Sadly, we were charged $470.92 and I tried to write in to dispute and no respond at all.
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Europcar Christchurch Airport map

Directions to Europcar Christchurch Airport with public transportation

Christchurch International Airport 40 meters
125
29
3
8
Airport/Antarctic Centre 220 meters
125
3
8
Airport/Antarctic Centre 220 meters
125
3
8
Memorial Ave near Spitfire Square 250 meters
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29
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Memorial Ave near Spitfire Square 300 meters
125
29
3

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