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BurgerFuel Mission Bay

  1. Auckland
  2. Auckland Hamburger Restaurant

Reviews, get directions and contact details for BurgerFuel Mission Bay

BurgerFuel Mission Bay
Housemade aïoli, kumara fries & made-to-order gourmet burgers in a car-themed counter-serve chain.
Address: 61 Tamaki Drive, Mission Bay, Auckland 1071, New Zealand
Phone: 09 521 0400
State: Auckland
City: Auckland
Zip Code: 1071


Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Update Info
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Reviews
Right across from Mission Bay. Great choices of flavorful burgers. Has seating inside for about 7 parties of 2 and the 4 larger tables that are inside and outside. No pic of food as it was devoured before I thought to take them.
The staff member at the counter tonight truly deserves five stars. Despite the store being very busy, he took the time to assist every customer. It's rare to find such service at a fast food establishment. Plus, the food is consistently delicious!
Right across from a large beachy area at Mission Bay Park. Similar to Canada's 5 Guys Burgers, fresh meat, large burgers, hefty price. Tried a shake and would eat here again if visiting NZ.
We come here regularly but bad customer service last two times please reply and acknowledge these issues.nnMy nephew loves coming here for his Saturday time with me, it's his favorite thing to do just now but the last two times have been bad customer service.nnThe Saturday before last my nephew ordered his beef burger and chips and drink and I ordered by vegetarian burger and drink. They put my burger and soy shake next to me and the burger and chips in front of my nephew.nnI took a bite of my burger when i realised they'd put the meat one on my tray!nI'm vegetarian and hadn't eaten meat for 13 years. I told them and their apology while there seemed almost casual. ' Oh sorry I just put them on the wrong tray'. I said 'im vegetarian mate. Is it hard to just put them on the tray we ordered'. Can you just give us a new burger for him please '. They gave a new beef burger for my nephew and took the meat burger I'd taken a bite out of. It's really not hard to just put the burger on the right tray. I hated being annoyed in front of my nephew on our time. They gave a new burger but I really don't think they should get this wrong. My nephew asked if it has spoiled my trip. He's a sensitive boy and I said no it's fine it's just a silly mistake.nnThen yesterday we went there. I let my nephew order his meal of burger and chips before I was to order. We were paying together. I said I had a token on the burger fuel app for a free chips with a burger so I'd take a free chips since he's ordered a burger then ordered a drink. The person said 'which chips are to be free?'. I asked what he meant. He repeated the question 'which of the chips do you want free?'. I said 'I don't know what you mean mate it doesn't matter does it. I just want one of the two chips free'. He asked again 'but which one are free' and 'the system 'doesn't work like that'. I said ' look I don't know what you mean I want an outcome of two chips and to pay for one as I have this voucher to use for a free chips with a burger. So just do what gives that' They finally got it.nnWhat annoys me about this is now literally the last two times I've been here I've had to be somewhat annoyed with staff there in front of my nephew. I don't think I'm a difficult customer or these issues are really things that should happen at all.nnFood should just be put on the right tray as to what was ordered by whom and if unsure should be clarified and if an overall food order involves a burger with chips and a voucher is given for a free extra chips it should just be processed by the staff without question. Is my expectation here unreasonable in any way?nnThe food there isn't cheap. Each time we go there it's around 50 dollars for both our meals. My nephew's burger he gets alone is 20. It's basically a high end burger place and this service shouldnt happen in my opinion.nnCan someone reply please.
Delicious and tasty burger pattie. I forgot the name of the burger I had beets, avocado, lettuce, tomato garlic aioli and sweet potato fries. Not yam but yellow sweet potatoes
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BurgerFuel Mission Bay map

Directions to BurgerFuel Mission Bay with public transportation

Mission Bay 40 meters
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Selwyn Domain 110 meters
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Selwyn Domain 170 meters
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Selwyn Avenue 210 meters
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Selwyn Avenue 210 meters
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