Awa Hotel

I am a fee-paying guest and not affiliated with the owners or any staff worked there. Being a migrant from China, I understood and agreed to many other review, but also to point out the circumstances.nnFacilities: really basic facilities in room, without kitchenette that you would expect in a motel. Restaurant unsure whether it is under normal operation or not. Counter to it - the room is clean, bed is soft and comfy, there is a microwave and dinnerware you could use in lobby while not so apparent and you have to ask staff.nnServices - most controversial point. There are limited English-speaking staff in there only one at the moment which works PM shift only from my eavesdropping. Hence you find lots of mandarin-speaking guests said service was good but not the non-mandarin speakers. They are really nice and helpful staff but just lack the language skills. You do expect English as the first and common language in NZ though so obviously a staffing issue.nnLastly, the price is very affordable in deed worth every penny in today’s high living costs environment.nnFor me, not first option in Rotorua when you want some fancy occasion but totally acceptable and happy to stay just want a good price-quality ratio and clean accommodation.

Our room was ready on time when we checked in, and was nice and clean, but even though it was newly renovated it was very basic. It wasn't very big. We were in a room that had 2 double beds, so slept 4 people but there was only 1 chair available at a very small table for 1 person. Only 1 pillow per person, no spares available, and when we entered the room it was freezing, the air-con was on so high. I asked about the buffet restaurant, but only received a vague answer, and was none the wiser about where it was, or when it was open, so we ate out instead. This is the only hotel I have ever stayed at in NZ with no carpet in any part of the room, and only vinyl wood panels on the floor. It made the room noisy and cold. The staff were polite and professional, though they didn't say much, as English is not their first language. There was nothing seriously wrong during our stay, but it wasn't very comfortable, so I wouldn't stay here again. Value for money 2/5.

From floor to ceiling, this motel was filthy. Never have i ever stayed in a more disgusting accommodation. It may be affordable, but it was certainly not worth it - shower appears to have not been cleaned in months, mouldy sink, only one stained sheet to sleep in, dirty cups and cutlery. Do not recommend to anyone.

I read a lot of the reviews , and understood what they were talking about . But I'm one who isn't with high needs , I deal with what I get . I enjoyed our stay here . We never ate at their restaurant, it was never open ? Everytime we came downstairs. But didn't mind it , we were usually out most of the day and always looked forward to going back . Would definitely go back there . Thank you for your services .

We had a later in the evening check in It went seamlessly. I was so surprised at our roomnCleanliness was 10/10nAffordability 10/10nComfortability 7/10nMy only lower number for this is due to the bed not being to my comfort level.nFor a family of 3 this was perfect. We had everything we needed at a very budget price.nLocation was great.nI would absolutely stay here again.

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